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Verified
5/5

2012-12-25

"I'd thought about buying a pool table for a long time, but never had the room. I just moved into a new home, with a bonus room. While "surfing" I happened to come across pooltables.com and found I could get what looked like a nice new table for about $1500, about half what I expected! Professional installation/setup looked expensive ($500) but watching the installer, I feel it was well worth the price. The table has a few blemishes, but minimal, and at this price totally acceptable. The table plays well, but sometimes the balls turn as if the table is not level. I've checked, and it shows true...maybe it's the budget balls that came with the table. The accessory package I chose was the more expensive one, and the cues are very nice. I was told there were an 18, 19, 20, and 21 oz., but when it arrived, there were two 21's and no 20. Otherwise I was totally happy with the purchase, and pleased with my pooltable.com experience."

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Verified
5/5

2012-12-23

"Overall great experience, professional installation, beautiful table. I couldn't be more satisfied. "

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Verified
5/5

2012-12-23

"We purchased a pool table on line. I have to say it was one of the smoothest transactions we've purchased on line. Once we made the purchase a courtesy telephone call was made to us, which we appreciated and during the call the steps of what we could expect were outlined along with a confirming e-mail. Everything went as stated. The set up of the pool was perfect. The installer arrived on time. The pool table was to be set up in our lower level, which we were a bit concerned about it initially, due to the weight. No issues whatsoever. It took awhile to set the table up understandably so, but when he was finished it was absolutely perfect. WE LOVE the pool table and have already played many games on it. The quality is great and in our opinion the cost was very reasonable. Would recommend this seller and installer every time. "

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Verified
4/5

2012-12-22

"Phoned the company for advice on what to order. They clarified everything and the delivery went smoothly. The product was nice but my table developed some cracks on the surface. I emailed the company to see what it might be and how to repair but they never responded. They are superficial cracks and could have been caused by us but I did expect an answer. "

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Verified
5/5

2012-12-22

"I was looking for a nice piece of furniture that wasn't going to break the bank. I wound up buying the Tuscan and was quite pleased with the construction. This is the heaviest, most solid piece of furniture I have ever owned and it looks fantastic. The installers did nice work. Although I am fairly handy, this was not a do it yourself task for me. We have had the table for a few months now and are quite pleased with it."

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Verified
5/5

2012-12-21

"I did alot of shopping around before ordering from pooltables.com & not one compared in price. I was slightly worried about the quality due to the low cost but was plesently suprised after it was delivered & assembled. Im not an avid pool player but I have had some friends over that are & they were more than impressed. The installer was extremely professional. I looked at the "big name" brands & in my opinion this table is as good as if not better quailty for less than 1/2 the cost!!
Thank You
"

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Verified
5/5

2012-12-21

"Fantastic experience. We were very leary of purchasing a pool table online but are happy to say that the table exceeded all expectations. It is a high quality table and you cannot beat the price. The white glove installation is also fantastic, though we are still waiting on a replacement ping pong table top. We would highly recomend Pooltables.com."

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Verified
5/5

2012-12-21

"Very Nice table. I purchased the setup option also this is a must."

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Verified
5/5

2012-12-20

"This was one of the best online companies we have ever dealt with. We have recommended them to all of our friends.
"

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Verified
5/5

2012-12-20

" I am very pleased with my purchase from PoolTables.com. My first order was destroyed by Storm (Sandy) and Darrell Dahik worked with me to ensure I could receive my complete order from store located in Georgia. Considering this was a large order (8' Pool table, two pub chairs and table, 4 bar stools, ping pong top, floor rack and cover). I wanted everything built with same color wood. Darrell took the time to make sure of the order and get the items to me in a timely matter. Great Job to Darrell and PoolTables.com for making me a very satisfied customer and delivering under such preasure by the storm Sandy. Thanks Again Ray Jankiewicz"

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Verified
4/5

2012-12-20

"I ordered the table last October. There was confusion in getting the paperwork to the installer. He confused me with another purchaser because we had similar names and keep calling the other person who did not receive his pool table. It took a few days of back and forth until the installer contacted me and set up an appointment. He came by himself with no help to lift the 3 180 lb slabs of slate that are required for the pool table. I had to help him take the slabs down to the basement. Otherwise the table and the accesories that came with it are great and so far i have no issues with the table."

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Verified
5/5

2012-12-20

"Absolutely beautiful, high-quality table that was delivered exactly as described. PoolTables.com confirmed every detail of my order and kept in touch with me throughout the whole process. I recommend them to anybody purchasing a table."

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Verified
5/5

2012-12-20

"I purchased a pool table for my husband as a house-warming gift when we bought our new house. It is garnet felt w/gold embroidered last name because he's is a FSU alumni. From the minute I pressed "purchase" on the site, the customer service has been fantastic. From my very first phone call from Marlon confirming details, to the follow up calls from Marlon and the installer to coordinate delivery and set-up, to the day of installation, it's been smooth and easy.
We LOVE our pool table and would encourage others to use PoolTables.com, especially with the white glove installation! MKD
"

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Verified
5/5

2012-12-20

"PoolTables.com is a great place to purchase. They carry quality products and they offer excellent customer service. The full package that I purchased was a great value and they use only qualified installers. As they say on TV - DON'T try this at home, have it installed by a professional. I am very pleased with PoolTables.com and would not hesitate to recommend them to anyone interested in a purchase."

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Verified
5/5

2012-12-20

"I was very impressed with the high quality of customer service we received! The pool table is beautiful and the installation was flawless!"

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