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0.00/5
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0.00/5
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0.00/5
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0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2013-09-16

"The pricing and shipping was very competitive. Parts arrived very fast. Site was easy to use. I will recommend your store to everyone I know with a pool!"


Verified
5/5

2013-09-15

"My products were delivered when they were advertised to be. No damage was noted, so, definitely, the PoolStoreOutlet.com will be on my "Check First" list when ordering additional items."


Verified
5/5

2013-07-14

"I ordered the Pentair SuperFlo Pump to replace my Hayward Challenger on Mon. 7/8/2013. My order was placed on hold because the ship to and the bill to city did not match, which the Pool Store considers possible fraud or identity theft. I replied to their E-Mail confirming the cross over of the cities and they replied that they had shipped the pump. I applaud The Pool Store for being vigilant of credit card fraud and even with this delay I received the pump that Friday aternoon (7/12/2013) installed and running Saturday afternoon. I Couldn't be more pleased with the Pool Store service and the performance of the Pentair SupeFlo Pump. "

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Verified
5/5

2013-07-05

"I ordered my slide on a Monday evening and received it on Wednesday morning , even changed the color in the middle of the process! I was surprised to see it that soon I thought it would at least be a week, color was right and everything. Can't wait to get it installed to let all the kids enjoy. Thank you very much, was a great experience !"


Verified
5/5

2013-06-26

"Although it can be annoying not having a phone number for customer service, it all worked out and the product arrived quickly."


Verified
5/5

2013-06-26

"I ordered the Hayward Pro Series 14" Top-Mount Sand Filter (1.5" Valve) Item ID S144T
They had the best price for it. It only took two days to receive it. I'm very pleased with ordering from them.
"

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Verified
1/5

2013-06-20

"Zero is too good a rating for this company. Recently placed an order online and after a week, no email notification that it had been processed let alone shipped. Tried to contact the company to see what's up and that's when it got interesting. No response to our emails and no phone number anywhere on the internet for this company after an extensive search. Got a number from our Paypal receipt. Called the number and the auto answer said I had indeed reached "poolstoreoutlet" yet when I asked the rep if they had a website he said it was backyarpoolandspa.com Claims he never heard of poolstoreoutlet.com.and had no record of our order. Imediately called Paypal and filed a dispute to try to get our money back."

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Verified
5/5

2013-06-20

"No problems. Delivered promptly."


Verified
1/5

2013-06-19

"Horrible, dreadful, insert adjective here.
Want to talk to someone? Impossible!
Have a question? Not allowed!
There are plenty of other places with similar prices. I’d give them a shot. My guess is this is some high school kid running a make believe business out of his moms basement.
"

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Verified
5/5

2013-06-16

"Great experience, Filter arrived when they said it would. This Thursday 6/20 I will place another order with PoolStoreOutlet.
My only complaint is small, Not enough description of the item I am interested in. Also the Font is too small. AX5784
"

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Verified
5/5

2013-06-13

"Delivery was as stated. Had no problems with ordering process. Would be nice to have had a contact phone number eve though questions were answered promptly on line. Would refer others."

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Verified
5/5

2013-06-02

"I was skeptical when they had no phone number and communicated only with email, but my order was promptly cancelled as I had mistakenly ordered the wrong pool filtration system. It was great,"


Verified
5/5

2013-05-27

"Very satisfied with this purchase. Ordered my Hayward Diverter Valve on Monday morning, had that part in my hand on Friday. Website was very straight forward and orderly. Prices are great. "


Verified
5/5

2013-05-23

"I have always had excellent service"


Verified
5/5

2013-05-13

"Quick shipping, great price and item as described. Couldn't be happier! Thanks."