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Return/Replacement policy:
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Verified
5/5

2005-12-09

"I purchased a Sony Ericsson K750i from Plemix. I am very hapy with the transaction. Shipping of the product was fast, and the product was as advertised. The phone is from the Chinese marked, and therefore has a charger with Asian plug, however Plemix had included an adapter for the US, very nice. The phone was new in case (sealed), unlocked and all I had to do was to stuff my T-mobile sim in the phone and turn it on. I will definitely consider buying from Plemix again. "

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
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Resolving problems
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Being knowledgeable
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Making decisions on their own
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Verified
5/5

2005-07-21

"Ordered a Sanyo Xacti C5 digital camera from them after using an online shopping price comparison. Their price $419, retail is $699. They do charge a premium for shipping and only offer fairly expensive UPS or FedEx air services. I paid another $58 for 3-day shipping and had it not been for the weekend, I would have recv'd my order in 3 days. The camera arrived in new (unopened) condition with all accessories and paper work inside. I think the reason their shipping cost is high is because the product is shipped in from outside of the U.S. Right now the Sanyo C5 is virtually not available in the U.S. except from SharperImage.com and they want $799 for it which includes a 512MB memory card I believe. This was my first experience with Plemix but it certainly won't be my last. Very satisfied with them, the product and the delivery."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-04-17

"LOW prices. (Only CTI has comparable prices. Please name the business that has prices lower than this). FAST service. $25 overnite FEDEX to Hawaii! Took unbelievable care of me when I had to return 1st phone; supplied unlisted services. I screwed up a couple of times; immediately remedied-honest. A little different cuz all contact is thru email; but fast and complete. Does not have a huge catalog; however considering the complete/overall "experiences" that I've had . . . topnotch!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-04-15

"I ordered a Sony Ericsson V800 from them and was a bit scared at first, seeing some of the comments I've googled up. I ordered it Wednesday night and thought to myself, if I don't at least get a tracking number on Monday than I will email them. To my surprise, Monday morning when I walked out the door, the Fedex package was here already. Everything's nice and new, and I have yet to have any problems."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-03-07

"BUYERS BEWARE....

This seller is a big fraud - I bought a Nokia 7280 from them that turned out be locked - I could not use it with my GSM service in the US - I sent it back to them at my cost.

They then claimed to 'test' it and said it was fine. They said they would not replace it nor refund me my money.

I spent over $500 for this phone and now do not have the phone or my money. My only option is to go to my bank and dispute the charge, hoping that they will investigate and get my money back.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use