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Verified
5/5

2013-09-06

"PlayBetterStore is well ahead of the curve on how to conduct Ecommerce with Customer Service being their #1 goal. They offer a high value product with a better than fair market price. I recently conducted business with PlayBetterStore and received my products in a short window allowing me to put the tool to work for immediate results!!!!"

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5/5

2013-08-29

"Excellent Service. Order filled immediately."


Verified
5/5

2013-08-26

"My experience with playbetterstore.com was great, I had a problem with an item I've ordered about a month ago and their team was on the ball, they exchange the item with no questions ask and even sent me a return label. What more could you ask from a company, they stand by their products. They just got a lifetime customer from me, I will always check their site first before purchasing anywhere else and if their price is a few dollars more I am willing spend the extra amount because I know they have a great customer service team in the event I am unhappy with my purchase."

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5/5

2013-08-01

"Great service. thank you. would do business with you again
"


5/5

2013-07-31

"I was very happy with my order, the agent matched a competitors free 2 day shipping and I received it in time to give it as a birthday gift."


4/5

2013-07-31

"Product easy to find on site. Discounts a bit confusing. Some I entered didn't work "THANKSDAD" and when I emailed to ask, was told they were expired. There was no expiration on the coupon or the site that offered them. If you use coupons that expire, put it on the coupon. It was a bit frustrating trying one then another coupon until one worked.

Thanks to the PlayBetter folks for providing a comment for my review. While there was some confusion. I still found the service to be fast and accurate. Additionally, I'm very pleased with the purchase.
"

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Rep reply posted 2013-07-31
A rep from PlayBetter.com, TeamPlayBetter, has responded:

“We thank you for your business and positive review. We apologize for the confusion, but the THANKSDAD promo code you were trying to use expired after Father's Day. Unfortunately, promo codes tend to float around Google well after they expire, but I'm glad you were able to use the new code we gave you in order to save on your order.

We hope you enjoy your purchase and turn to us again for all of your golf training needs.

Cheers,
Spiro Alafassos
Owner, PlayBetterStore.com”


5/5

2013-07-30

"Fast processing and delivery. Would shop here again."


Verified
5/5

2013-07-28

"The shipping was fast. Product is well made and works as expected. Customer service was quick to respond when I accidently caused to damage this product. I am a completely satisfied customer."

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5/5

2013-07-16

"Free shipping- great service!!"


5/5

2013-07-11

"My order was arrived sooner than expected. Kudos for online support ."


Verified
5/5

2013-07-09

"Awesome store. Service is excellent and prices to match. Would recommend these guys to anyone. thanks Chris"

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Verified
5/5

2013-07-09

"Outstanding Customer Service!

I ordered the SwingByte2 for my husband's 1st Father's Day present. When completing the order online, the expected shipping date was quoted as 5 days away. When I didn't receive the product on the 5th day, I e-mailed PlayBetterStore.com with my question and received a response within just a couple hours. It turned out I had purchased a pre-order and the product hadn't even reached the store yet (it was my error in understanding, as it had been clearly stated on the product page.) The response e-mail I received from customer service explained to me why my purchase hadn't been sent within 5 days and that, in fact, the 1st shipment was due to arrive at the store that week and mine would be sent soon after.
Just as promised, it did arrive! My husband loved it!
We had one small problem with the charging cord cracking and exposing wires. I e-mailed PlayBetterStore.com and again was extremely impressed with their quick response. I was mailed not only 1 replacement cord, but 2 :) I am one HAPPY customer!
"

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5/5

2013-06-28

"Quick and easy, was delivered exactly when they told me it would be and was in perfect condition..."


Verified
5/5

2013-06-28

"Play Better Store has exceptional customer service. The day I placed my order, the item was shipped. I did return the item (only because I was not satisfied with the product itself). They have a 60 day "no questions asked" return policy and the day they received my item, my money was refunded. Best part, the title of the gentleman that I communicated with was "Director of Customer Happiness" - achieved!!
"

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5/5

2013-06-24

"I was skeptical at first but after using this device for a couple days I could see my mistakes clearly. The grove function give us instant feedback unlike someone giving you lessons. In fact this device has saved me money by reducing the amount of times I actually have to work with an instructor. There is one major drawback, no IPad support. It would be nice to view data and diagrams on a larger screen."