"YOU DON'T RETURN CALLS.....CAN'T USE THE TRACKING ORDER...IT DOESN'T RESPOND....WHAT KIND OF RINKY DINKY OUTFIT ARE YOU??? ORDER # 2397111"

"I am unhappy with this company. I didn't receive an order confirmation or any information that my order was even accepted. So after a couple weeks I wrote asking about it and they said that the items I ordered were no longer being manufactured by the company. Then a couple days later they sent an email finally saying they Charged My Credit Card! I've written back to them asking why they charged me for something they can't even ship or fulfill my order and now they aren't answering. I'm going to have to contact my credit card company now to try and get the charges reversed. What a hassle! Stay away from this company!!"

"They got my order but did not tell me they were out of stock when I ordered. I asked them to let me know when it ships and have noot heard from them since."

"The order process was very easy and it appeared that all was well, however it is now November 30 and my order has yet to arrive. I am unable to access my account online and I have just sent an e-mail request to see if anyone knows what happened to my order. I have ordered from PlanetRx before without any problems. Hopefully this will be resolved soon."

"i PLACED AN ORDER OVER TWO WEEKS AGO AND STILL HAVE NOT RECEIVED THE ITEMS. i HAVE DONE BUSINESS WITH YOU SEVERAL TIMES BEFORE A D HAVE BEEN SATISFIED WITH THE PROCESS. tHIS TIME I AM VERY DISAPPOINTED."

"I have not received my order as of today 12 07 2012 ordered 11 03 12 where is this order. I did not get an invoice or order number when I placed this order and I have not gotten ant correspondence from PlanetRx. Apparently this is a rip off and has to be reported to the Attorney General and the Better Business Bureau. DO NOT ORDER FROM THEM THEY JUST TAKE TOUR MONEY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

"I am disappointed as I never received my order.
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"I still have not received my purchases. I was told I would receive them by October 30. I believe if there were to be a delay that I should have been contacted by email.ll"

"I have not received my order yet"

"We still have not received the product. "

"At this point I have been waiting for 13 days and my order has not left the warehouse... Nobody even reached out to tell me things are delayed."

"Shipment was delayed until 8/29. When not rec'd a phone call resulted in goods arriving on 9/12."

" PlanetRX said they had the geritrex hydrophor ointment in stock and they did not. PlanetRX did not notify me that the product was not in stock. The said the product was on back order but did not say how long it would be on back order. Overall the experience was unacceptable - I cancelled the order."

"I sent an email on Monday Sept. 10th saying I did not received my order #2393871. Know one even let me know that they received the email. I have not received the order yet Sept 14th."

"Prodect has not been received, nor has there been any correspondence from shipper. I expected a notification as to expected ship date or that the product was not shipping due to short supply. So far very dissapointed."