ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2009-06-28

"I made a special packaging request for fan screws that was honored without hesitation. Excellent customer service and product. They went above and beyond what was expected and were very responsive to emails."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-28

"The best computer store ever. Period. Thats it. I loved both of the hand written letters and he even mentioned my last order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-24

"Ordered some 8800GT custom heatsinks for my video card. Price was excellent as well as shipping costs. Delivered in a safe package and on time. Emails confirm purchase and mode of delivery. People from their threw in a personalized note in thanking me......huh??!! Well you will get my business. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-22

"Ordered pump and radiator combo for son; excellent customer service; arrived quickly; will definitely use PTS again, and highly recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-12

"PTS is fantastic. Selection and prices are competitive. Shipping was quick and packaging was perfect. Not to mention they'll give you a free pen accompanying a HAND WRITTEN note of thanks. While it only may take a few seconds to jot a note, it's a measure that goes a long way. I couldn't be more impressed with PTS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-08

"bought 4 yate loon meds, and they work great
super fast shipping and great customer service. received a personal note from petras, which was a great testament to their care its consumer base
thanks petras!! :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-06-05

"I had made the mistake of not reviewing my shipping address and seeing it was incomplete. Working in mail-order myself, I find this particularly annoying and sometimes when busy those orders find their way to the back burner.
These guys let me know within MINUTES of placing the order and couldn't have been more helpful.
PetraTech rocks and I will absolutely recommend to others. I even got a thank you email right afterward AND a hand written note inside the parcel! Talk about the "extra mile"!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-03

"I ordered one small product (Silver KillCoils) from Petra's and was still treated like I spent a ton more. Because of the small price of the item ordered I opted for just regular ground shipping. I was very surprised when the item was delivered two days prior than items I ordered at another retailer with the same order date and paid for 2 day shipping.

Great Job PTS! I will be back for more in the future.

J. Baker
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-05-22

"Petras Tech Shop provided excellent service and shipping was here within 2 days. Yate Loons work great and received a Thank you note along with my purchase. Great satisfaction will continue to do business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-05-16

"This was my first time ordering from PTS after several recommendations, and I was amazed; complete excellence everywhere. The price was great, shipping was fast, and even a hand-written note was included thanking me for my purchase. I will be buying much more from PTS =)."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-05-13

"Perfect, best cooling kit for its price range period. professional suggestions and help via phone. i ll definatly stick with these guys :) recommended them to all my friends cuz its just awesome to order without having to worry about something not showing up, or standing there left alone. 10/10 pts for Petra's Tech Shop."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2009-05-12

"I love this store. Good prices, and they always seem to have just what I need. Usually same day shipping. This order got here the day after I placed it!! Now that's service. You really can't go wrong with PTS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2009-05-12

"Always read about guys recommending Petras but never used them until yesterday. Placed the order about 11am for some TIM and a cleaning kit. It arrived today at noon. Granted they are only 60 miles from me which I hadn't realized but the order was processed promptly and shipped out within a few hours. The personalized handwritten note from Q was great. You can't find personalized customer service like that anymore. All future watercooling purchases will definitely be made at Petras."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-05-07

"Petra's Tech Shop is awesome! Ordered an XSPC Delta V3 and it was here and no time and the price was the lowest on the web. I don't know how they can afford to make such little gain off their products, but it pays off because consumers like me will never go anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-05-05

"Prompt service, well packaged. Would use again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A