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Product & services pricing
4.05/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.89/5
Customer service:
4.01/5
Return/Replacement policy:
3.96/5
Featured Review


Verified
5/5

2024-05-11

Great

"Great service! They had to contact my new vet and were able to my dogs meds to me fast "

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Verified
3/5

2024-05-11

Continuing Frustration

"No matter how many times I have told PetCareRx that my vet does not have a fax machine, every time I order a new medication that requires veterinarian approval, a couple days later I get an email saying the vet has not responded to their fax request so they will try calling the vet's office for approval. Aaarrgghh!!! Things would progress much faster if they took note from my numerous previous messages that the vet's office does not have a fax machine, so they should start by calling the vet's office.
Other than this ongoing frustration, I am well satisfied with PetCareRx products and prices.
"


Verified
5/5

2024-05-11

Quick delivery

"Received the dog food quickly and saved a few dollars "

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Verified
5/5

2024-05-10

Got the med's

"We received the med's for our little pup in a timely manner. They were very friendly and helpful."

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Verified
5/5

2024-05-10

"Fast delivery and convenient "

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Verified
5/5

2024-05-10

Nice people

"Courteous staff, timely delivery, prices I can live with."

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Verified
5/5

2024-05-10

Outstanding Service!

"PetCareRX has been there for my pets and I since day one! They have gone out of their way to give us outstanding service. They understand our needs, provide quick service, and give us the best value possible! Thank you PetCareRX for always putting us first! "

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Verified
5/5

2024-05-10

love ordering from here

"i could not find the ones for my dogs and actually i found it thru here .
"

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Verified
5/5

2024-05-10

Definitely buy again

"This is not my first time "

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Verified
1/5

2024-05-09

No shipping update

"Currently I am very disappointed in the service. My order has been "in transit" for a week and a half. When I asked for help with locating my order I was sent the very same tracking information. Not helpful at all."


Verified
5/5

2024-05-09

timely and easy

"Website was easy to use and delivered promptly."


Verified
1/5

2024-05-09

Delivery never arrived and customer service not assisting to correct

"Will have to dispute my purchased with cc company as package never recieved."

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Verified
1/5

2024-05-09

Did not get anything

"Didnt get anything that I ordered so I have nothing to say good"

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Verified
5/5

2024-05-09

Excellent Customer Service

"I had placed a prescription order online which normally gets approved quickly. There was a delay with my vet's approval (for once to my advantage!) and in the meantime I needed to change the size of the order. I called customer service and they were able to cancel the original which had just been approved, update and get the new order put through without issue. I've dealt with PetCareRXcustomer service a few times over the years and it is always superior, reps are pleasant and understanding of pet people needs!"

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Verified
5/5

2024-05-08

Great job

"Order heart guard and received it very quickly "

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