"I order 2 desk top computers that they assembly. One computer case was dented, USB front cover was broken, and did not hook up the front wiring for the USB connection. The other computer would not boot up properly because of the hard drive they recommend on their site. Hard drives are (SATA2/ SATA). It took 3 months for them to listen to me and send me the right hard drive. I had to pay up front just to return the wrong hard and a bad hard drive they sent me. I'll never order from this site again. "

"Ordered RAM and the part advertised on PriceWatch was 128X64 and they sent 128X8 MEMORY FOR 2GB (2 x 1GB) KIT...CHARGED ME RESTOCKING FEE! WON'T LET ME COME AND RETURN IT MYSELF! "

"I have to say that they are most pleasant to work with, I had two customers cancel and Partspc took the shipment back without any argument. They were fast and pleasant and I plan to cuntinue any busnesss with them."

"Ordered an Intel Moboard combo with memory and a case. I'm using my old video card and drives. I paid to have them set it up and test it. I ordered it on Saturday and got it Friday afternoon shipped UPS ground from CA to TN. Everything works great and I am very satisfied. I have ordered from them before and would do buisiness with them again. "

"PartsPC had to update my order because they did not have my CPU in stock. They called me on the phone, giving me a very personal touch. I received an upgrade to a faster CPU for free because they could not meet their deadline of shipping within 1 day, I LOVE THIS Company. They really care about their customers..!! I recieved the order on time, and have been very busy getting ready for a new job, so I forgot to change my review. The items arrived on time and in perfect
condition, this system works great..!!! It's VERY fast...!! Great Thanks to everyone at PartsPC. Woud I recommend buying from them? YES YES YES...!!!"

" I ordered RAM online that was advertised with free shipping however shipping charges were added at checkout. I called, they were very polite, and said it was web site error and removed the shipping charge. The memory came very quick. but both sticks were defective. I filled out an online RMA for a refund but the terms were different then the web site. The RMA form stated that the refund is based on the current “market value”, which is naturally much less then the price paid. I called, they were very nice, said that the web site terms needed to be updated and refunded my purchase price minus the 15% restocking fee. You be the judge, I won’t be buying from them in the future."

"Two orders successfully delivered as promised. No problems at all. Their prices are excellent and I've had no problem getting answers to my compatibility questions. My only criticism is that shipping could be faster. They ship UPS Ground, and it took 13 days for both my orders to arrive. However, you can upgrade to faster shipping by paying big money. This is a VERY REAL review. I am a happy customer and will be returning for all my needs."

"I ordered 1GB of DDR 3200 memory from Partspc.com. A few days later the RAM arrived but when it was installed in my machine it registered as 512MB. At first I thought it might be an issue with my machine so I tried the RAM on another laptop that was a different make and model and it also registered as 512MB. Next, I took the RAM up to the local computer store and they checked it out and told me I got scammed.

I called PartsPC and after several tries I was able to get someone on the phone. The helpdesk person there insisted that is was something wrong on my end and he refused to listen to what I was telling him. The next day, PartsPC sent me an email stating that my machine was not compatible with the RAM that I purchased. However they have the correct RAM for an additional $30 or I could get a refund of 43.75 for the RAM that I purchased from them for 51.99.

STAY AWAY FROM THIS COMPANY!!!
"

"The memory arrived quickly; no prob with delivery. One of the memory chips failed after running 3 months; it was a real hassle to get a replacement."

"These people are real scam artists. Bait and switch is their game and they will suck the life out of you. They are lazy liars not worthy of camel spit. Run from these losers"

"I will never deal with these folks again.

I ordered a 1 G DIMM for a Dell. The price was very good. Delivery was satisfactory. However, the DIMM they shipped was dead on arrival. I tried it on 3 systems under 2 different operating systems. There was no doubt that it was a defective part.

I asked for an exact replacement via e-mail, phone, and online chat, planning on using it in one of many other working systems I service.

After numerous phone calls and online chats, PartsPC never gave me a RMA number. Rather, they continued to try to raise irrelevant questions about whether it was the proper part for the PC.

Through the process of dealing with their customer service, I dealt with apparent language problems, e-mail problems and phone calls that were not returned. After a month I finally gave up - the time was not worth the cost of the part.

I believe, although I can't prove, that I encountered a deliberate policy of delay and obfuscation on their part in an attempt to avoid replacing a defective part. They succeeded in stopping my claim, but I want to create a record of their tactics."

"ABSOLUTELY the worst online store I have ever dealt with... The price for memory is so SO enticing and then you get NOTHING, GARBAGE, memory that doesn't work... DON'T USE THESE GUYS!!!"

"*** BEWARE *** Potential Credit Card Fraud

I placed my order with a credit card that has never been used for internet or mail order purchases. I rarely use a credit card, and when I do it is locally for gas. The perp had my mailing address, and my phone number was off by one number. They are the only place that had all this information along with my credit card info. I will be fair and say I was satisfied with the mobo, CPU, heatsink/fan and thermal paste. The price and delivery were good. However, it is just not worth the risk to take a chance ordering from these guys."

"Boy do I wish I found this website BEFORE I dealt with partspc.com because of how much of a freakin hassle they are. The end of August, we ordered more memory for our computer because it was in serious need of an upgrade. After lots of looking on google and whatnot, somehow we got to pricewatch.com, in which they suggested 1GB RAM for about 30 bucks. My mother was the one that found it, and I kept telling her it smelled kinda shady, but she did it anyways cause she read some 'good reviews.' Shaking my head, I let her go on with it, since she was the one buying it anyways. She orders it, maybe a week later it finally arrives. I crack it open and install it into the compter. Guess what? NOTHING HAPPENS!
So i thought maybe I fried something. Took out what I installed, put back the old RAM, and everything works on a dime. I talked to DELL tech support online, gave them a link to what we had bought, they said it was compatible. Emailed partspc, and they wanted my computer specs. e-mailed them and waited... waited... waited some more... and when i heard nothing i sent them yet another e-mail and finally got a response 2 days later, they said it wasnt compatible, and they asked what I wanted to do. So, i e-mailed them, said I wanted to exchange, opted for 512 low density since i didnt have to pay a dime more for it except for shipping which was 2 bucks. I wait a couple days, hear nothing, e-mail them again. Still nothing, p*ssed as ever cause this has been taking so long because i first e-mailed them 9/1/07 and it was 9/18 and i had yet to send the thing back. Waited a couple more days, and finally was able to get onto their online tech support and b*tched about how long this has been taking and I hadn't even got my RMA number yet so I could send it back. She finally sent me one, I printed it all out and stuffed it into the mail. Whats funny is the next day I get another e-mail telling me that they will be sending out the paperwork. I told them don't bother, I had it printed out and in the mail. As of the 26th they were 'processing' it and getting ready to ship out the new one.

*EDIT*
It's been a week since they had the part, and I still haven't got a thing back... as soon as I get it, I'm gonna be sending out one nasty e-mail!

Definitely never dealing with these people ever again. From now on I'm coming here before dealing with an offhanded site when it comes to purchasing anything."

"I purchased a new 1GB PC3200 DDR400 Memory which there ad on e-bay said would work with my chipset k8t800. They sent me a High density module instead of the low density one I needed. Just like the rest of the complaints below I got the e-mails about the 3 options. So I suggested option #4:because it was there fault. They should pay for shipping both ways and exchange the memory for the proper one. Of course they said it wasn't possible and said I'd have to pay an additional $38.71 to get the low density memory. So much for there Lifetime Warrenty!! After 10 days of e-mails and not getting anywhere I give up. This outfit is clearly a scam and should be put behind bars. Don't trust them. Just read the comments below. I will never purchase from them again."