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Verified
5/5

2014-06-10

"everything ok.

Very easy and quick all the process, since i ask for stock until i received the package.

Thanks
"


Verified
5/5

2014-06-08

"Great products and fast delivery! Thank you and will shop again. "


Verified
3/5

2014-06-08

"Your survey is a tad early . . . I haven't even received my order yet!"


Verified
5/5

2014-06-07

"it was easy to get the part online and it was exactly what was ordered with no hassles."


Verified
1/5

2014-06-06

"My order was canceled by partshere twice! "


Verified
5/5

2014-06-06

"Part shipped same day as order and arrived quickly."


Verified
1/5

2014-06-04

"Still waiting for all the parts that I asked for two day shipping and the door cover is the wrong one. "


Verified
5/5

2014-06-03

"Great as advertized. Thank you."


Verified
5/5

2014-06-03

"very responsible, and very effective negotiation fresh and fast, long and never buying Partshere and had no problem"


Verified
1/5

2014-02-25

"They sent the wrong part. Apparently, whoever is picking the orders has no attention to detail.

When I checked their website again the price of the correct part had tripled. Seems kind of shady.
"

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Verified
4/5

2013-01-03

"I have placed two orders with PartsHere. If I had first read the reviews here, I probably would have gone elsewhere.

The good news is that I got all the parts for my HP DesignJet in a timely fashion and they were correct and in good condition. They appeared to be authentic HP parts and I was able to fix my printer.

The bad news is that one of the parts, a power supply, was listed with a $50 refund for return of the old power supply. I returned the old part, and eventually got the $50, but not without a hassle. I had fortunately saved a PDF screen shot of the page that proved it had a refund listed. They changed the listing after I had ordered it, but as I sent them the screen shot and asked if I would need to protest with my credit card, they decided to send me the $50.

So overall, I was a satisfied customer, but their customer service is sketchy and they don't list their phone number, only a fax number. Their previous reviews were so bad, I thought it only fair to post my experiences.
"

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Verified
1/5

2012-09-23

"We ordered parts for our HP Designjet wide format printers from PartsHere.com. Terrible experience. Prices are actually higher than on HP's own website! Shorted us on two expensive parts orders and refused to send missing items. Customer service is non-existent. Their emails are always anonymous. We will never order from PartsHere.com again and wouldn't recommend them to anyone. In the original version of this review, we erroneously referred to another company's name instead of PartsHere.com. We have verified our records and corrected the error with this edit."

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Verified
1/5

2012-06-06

"This company is the worst. No customer service whatsoever. Have emailed and called several times since placing my order. Over a month later I still have no response. . "

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Verified
1/5

2012-04-18

"Same story different customer although i did get the part but it was the wrong part I have been trying to get in touch with customer service to exchange for the right part for a month no success so PEOPLE DO NOT BUY A THING FROM PARTSHERE.COM it's a ripoff "

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Verified
1/5

2012-03-06

"Placed order with Partshere.com on 02/23/2012. They charged me for my order on 02/24/2012. As of 03/06/2012 nothing arrived, and no tracking number sent. Shipping from Chino CA to Reno NV should only take 3-4 days. Sent 2 emails to them via 2 different email addresses shown on their website over the course of 3 days. No response. Phone number that shows on my credit card statement is DISCONNECTED.

Calls to the fax number go to a voice mail for someone. Their message does not say they are part of PartsHere.com. WARNING DO NOT ORDER ANYTHING FROM PARTSHERE.COM!
"

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