"Great transaction. Easy to order from and parts were shipped the same day they were ordered!
The prices were either better or the same as other sites and I got free shipping."
"I have ordered a gas stove replacement part that is listed as quantity 2 on their web site. I was expecting 2 items to be shipped but received just one. I will never buy from these crooks again."
"I ordered a black glass cooktop from them for $247. They accepted the order with free shipping for items costing over $100. A month later I am yet to receive the item and to top it they sent a terse e-mail stating that they are going to charge $22 for shipping. I will ge them to cancel the order!! A month lost and my stove top remains cracked - have to start all over. "
"I also ordered from this vendor and the description of the part clearly says a quantity of 5, but when I opened the box it only had a quantity of 1. I called to complain and they said, yeah, we are aware of the problem but we can't fix it. What??? You can't tell me they are unable to fix their descriptions or do anything else to make it clear to their customers that the part is not a quantity of 5. That is fraudulent advertising! Bait and Switch. DO NOT BUY FROM THEM!!!!"
"I order a part for my microwave from PARTAdvantage on June 30, 2011. I found their price to be the lowest but was apprehensive about purchasing from them because of a couple of bad reviews. To make a long story short I went ahead and ordered the part and in just a little over a week I received the exact part I was looking for. I will definitely use them again. "
"I too almost did not order from Part Advantage, but I took a chance and I'm glad I did. I saved $$ and had my part a few days after I ordered it.
Good prices and fast shipping!!!!"
"I found PartAdvantage.com due to their good prices for Weber parts (esp. the hard to find thermometer). The bad on-line reviews turned me off, but after reading through the site it seems legit and worth a shot. Some people had good experiences. I placed the order. Got an order email confirmation immediately and my credit card was charged. The next day I got a shipping email notice with tracking info. Received product 3 days later. Product was packaged well. Very satisfied."
"DON'T BUY FROM THESE CROOKS!!!!! I ordered a quantity of four (4) parts as stated on their website and they only sent me one (1) part, but charged me for four. When I contacted them, Gina said their ad meant that I could order up to four parts, and was unwilling to send me the remaining three. DON'T BUY FROM THESE CROOKS!!!!!"
"Ordered part took 3 weeks to ship from CO to CA. Once the part arrived, it was the wrong color with parts missing. Don't order from this company!"
"I ordered a GE Dryer Timer cost $179.96 with shipping. I was sent the wrong timer, the part number listed on the website was correct, but wrong part. I called GE and they told me the part number is correct, but wrong part. I was given a RMA, I paid for shipping to return the Timer and it has been a month and a half now and I have not received a refund or a response from anyone regarding the timer. I tried contacting them, no one answers the phone and I have been emailing them daily. They have the worst customer service and they are theives. Order from someone else and pay the extra few bucks, at least you will be treated better. I usually order from Part Select and they are great. I don't have any problem reaching someone by phone or email. I even returned a part once and didn't have any problems. Part Advantage is the worst."
"Purchased an electronic controller board for my ice maker. I noticed you could not return the board if you didn't like it, but you could get a replacement if you got a bad one. I paid $118 vs $150-$171 at other sites. The order went through without a hitch. Received the board within 4 working days. I could follow the shipping progress via UPS. I had a good experience with ordering from Part Advantage."
"I just purchased more parts from this company and within 3 days, I start receiving MORE spam e-mail. My mailbox is full!!! I've never had any spam before. I guess paying low prices for quality merchandise is a trade-off for receiving spam. I couldn't prove it before, but now I'm POSITIVE they are the source. Anyone else have this problem with this great company?"
"Buyer BEWARE!! I was sent a different part, and missing some at that, than ordered. This part will not fit my appliance. When I called to explain I needed to return it, they hung up on me and will not answer the phone. Now I am stuck with a 49.00 part, I can't use. I would expect such a thing overseas, but not the USA, especially in Indiana. Very, very poor customer service. There are much better appliance parts suppliers to deal with, but I thought I would try them. Never again!!!"
"don't buy anything from these crooks. I did an RMA part return of a completely unused part, and they said it was used and worn. They lied to me and never sent me the RMA part back. I wasted shipping out, shipping back, plus part cost which was a total of $24. this company is bad and they are thieves. don't buy from them at all. my solid recommendation."
"The website isn't the newest and prettiest, but everything else was great. The price of my part was $20 cheaper than anyone else, my order was received two days after it was placed, and unlike the other reviewers, I did receive a shipping confirmation and UPS tracking number. I would definitely use this site again for purchasing appliance parts."