"I had so much fun shopping there. I really like this store and the employees are very nice. Christine was very fast and efficient at the checkout and very friendly. She is a great asset to this store."
"great! bought a birthday gift. it is perfect!"
"Muy satisfactoria los vendedores muy amables y muy buen caracter."
"found a good clearance deal"
"Very good.The stores are always tidy and very good quality.Store associates are nice enough."
"My experience was overall great."
"I been a shopper of Palais royal for a long time. I like the variety of products from clothing to household items."
"I have shopped and worked at Palais Royal. I find that shopping there is less pleasant each time I go, which isn't very often. It seems the stores are under staffed and customers are sparse."
"The associate at the cash register was not very pleasant ."
"This store seems to be going downhill-I've shopped here for 20 years-not the same as it used to be."
"enjoy shopping at this store has good quality and name brands good sales and coupons."
"I enjoy coming to the store as it has a bright atmosphere."
"Me encanta!!! Es la mejor, ofrece productos de buena calidad... Y las ofertas son de lo mejor!!!"
"Sale people need to be more courteous and have better training concerning the sale Stephen has worked there for months but does not know about the sale prices or maybe he does not want to know. I try to avoid him but when there is only one or two sale people there is not much choice"
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"It was a Very good shopping experience."
A rep from Palais Royal, Houston, TX, StageAM, has responded:
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”