"All went well the items i purchased i am pleased with!"
"It was good and the store was pretty clean inside and easy to found stuff."
"up on my purchasing, the item I was interested in buying for my step mom did not have a price tag. So the associate took my name & number and researched the price and contacted me that evening. So I came in to purchase the gift. She loved the item that I purchased for her."
"I had a good experience. I was able to purchase exactly what I was looking for."
"I love Ruby Road and Alford Dunner clothing. I prefer medium size tops for Alford Dunner,medium petites were all l could find."
"I could barely understand the employee."
"I love shopping at Palais Royal. They always have great sales and you can use coupons too. Almost everytime you purchase something you get a coupon on your receipt for your next visit."
"My experience at Palais Royal was wonderful, they have everything you need for a very good price."
"Clerk was rude. I am done with Palais Royal"
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”
"I am usually pleased with all my store visits when I need to go in for a special item. Associates are very helpful when they are available to assist when needed. Valeria is an utmost favorite for assistance. She is very professional and yet personal with us and that is definitely a positive for your company. I wish I could do more shopping in your store in which I enjoy, but I need to be aware of my spending due to my husband still out of employment for 2 years now. So I find a reason here and there to shop. Thank you for your specials and coupons they are very much appreciated."
"the store that is close does not carry my products"
"I had a very nice lady help me with my needs"
"good experience and the sales associate was very friendly"
"Store was clean products I was looking for couldn't find"
"The bathroom needed attention. Dirty."
A rep from Palais Royal, Houston, TX, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”