"I had been a customer in the 80’s and 90’s since there was one store near where I rented s house. When I moved in my current location I did not know there was a store near me. Since I discovered it, I had been visiting when I am in the vicinity."
"Sage has an awsome system and can look up your purchase no matter what credit/debit card you use."
"convenience / great price / friently"
"Love the new merchandise and organization in store"
"Always enjoy shopping at this store and never have any complaints on merchandise or store associates."
"Great. I Always find what I want."
"Great. Love my purse. Associate helped me apply discount and gift cards."
"I shopped at Palais Royal."
"Some of these questions are impossible to answer. I already said I haven't shopped here in over 6 months, then I have to answer how many times I shopped here recently - duh ...there should be a 0 response. I dont normally shop at this particular store but I do shop other locations. This was not a particularly good experience because the signs indicatiing which things were on sale and which were doorbusters were not easily seen and did not seem to relate to the merchandise. My granddaughter wanted this furry/fuzzy bolero but she wears a small and they only had a medium. NO place did it show that this item was on sale. The cashier would not take the 40% of coupon and said it was a doorbuster, soshe decided to take it and try it on with her dress to seeif she can use the medium."
"this survey - asks how often you have visited this store and even though you answer not in the last 6 months, later it requires you to say you either shopped this store or the website - dumb - I actually haven't shopped this store in the last year or two....but no way to indicate this.I was not familiar with this store and so did not find my way around easily. The signs indicating sales or discounts was not there or misleading. I bought 2 athletic wear shirts with a sign saying doorbuster butone was and one wasn't. I left feeling like I may not have gotten all the discounts I was entitled to ...kind of cheated, you know even though I did get good prices ..."
"I love shopping at Palais Royal and have for many years.They carry the brands that fit me and they have good sales. I shop the sales. there used to be a store in my neighborhood but it closed so I go to other locations, just not as frequently."
"Love the new house decor section of the store."
"I was disappointed that I could not use my coupon and also get the Tues 20% off. I also could not use coupon on a couple of items I wanted because the price needed in an 8! That is just silly."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Experience with Stage: beware: discounts are NOT properly applied (60% on doorbusters) and coupons received in the mail have many restrictions; associates don't know the differences, therefore would not allow for coupon usage!"
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"They are changing at the store but it looks good to me."
A rep from Palais Royal, Cypress, TX, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”