ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.71/5
Shipping & packaging:
4.56/5
Customer service:
4.62/5
Return/Replacement policy:
4.13/5

Verified
5/5

2022-06-29

Always good!

"I've been working with Provantage for years, first with Marie then Chad. This time it was with Chad's backup. Everyone there is always helpful & professional. It's a pleasure doing business with all of you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-21

Great experience

"Good prices, great staff who are knowledgeable about complex issues like licensing. Quick turnaround time. Great place to do business with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-15

Excellent place to do Business

"I have been a client of Provantage since 1998. I say client not customer because the high level of service provided by the staff goes well beyond simply taking an order and filling it. There are plenty of other online retailers out there but none that I have found that are as easy to work with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-14

My go to source

"Easy experience finding products at the best price online. Always easy to work with when ordering and offers insightful advice. I've been working with our rep, Dan A., for years and always get a fast and informed response, two qualities rarely found with many account reps.

Only drawback has been the order information isn't easily accessible as it could be.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-06-07

Email ignored for return

"I purchased an item and right away realized I did not needed it. I went to the website and I did not see a cancellation button any where so I email support and NO response. So of course. Got an item I wanted to cancel. Live and learn. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-07

Best Service

"Chad in Sales went above and beyond for me to get the best prices.

I wanted a bulk discount on Microsoft Office Home & Business, which Provantage had pretty inexpensive already, but he was able to discount my order of 15 of them a little more.

Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-24

Great Distributor

"Our rep is very responsive; pricing is good; turn-around/shipping time quick; order updates good (shipping notifications could be better by including the part that shipped that is associated with the tracking number); a go-to website for me daily."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-05-19

Always Reliable

"Provantage ships items faster than anyone we do business with. Excellent products, communication, and shipping speed. We've been customers for years."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-17

Reliable, On-time, Best Prices with Stock!

"I know I can rely on Provantage for stock, on-time delivery, great prices & customer service. They are very reliable and never let me down. I highly recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-17

Lots of items but small company feel

"Provantage feels like a small company from a customer standpoint, but they have many available SKUs available for customers to find exactly what's needed. They are competitively priced as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-17

Excellent

"as I have said in past reviews Provantage is a Great Site to purchase stuff."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-10

service was spot on

"Ordering was excellent. I was assisted in filling out the tax exempt and making sure the order was processed and completed without any problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-04-26

The best customer service

"Lots of places to buy technology, but Provantage has the absolute best customer service I've seen. Real live people who take care of business. Plus they ship fast and have great prices. Will always try them first for my technology needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-04-21

PROVANTAGE PRODUCTS

"Provantage products= excellent, process easy, user friendly website. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-04-19

They always have what I need.

"I have not ever had an issue in looking for what I need. Ordering is easy. Shipping comes very quickly. They seem fairly reasonable with pricing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process