"I ordered an item from them more than 2 weeks ago, their website said they have it in stock. 2.5 weeks later and after 5 phone calls, they told me they don't have that and they cannot get it.
Really bad customer service, really poor communication, real dishonest.
"
"This website is horrible. I bought a thermal printer; no where online did it say that it was not a complete printer. I was supposed to buy another part to make it work. When I called the company to complain, I was told that I was supposed to ask if it was a complete printer! When have you ever shopped and had to ask if you were buying a complete usable item. I will never shop from the site again. "
"I placed my order online. They tried to charge me extra tax. I told them that it wasn't my fault and if I would have known I would consider other sellers. They agreed on not charging me.
After a week I checked my staus and it was still waiting to be shipped. I emailed customer support no response. I waited and then called. I was told my item was not in stock as if they didn't know for more than a week. I asked for a refund.
So unprofessional, wasted my time!
Never ever again! Horrible customer service."
"Do not order from this company! It took over 12 days to receive the product. The product was backordered and I was not notified. I ordered it elsewhere and received the product in 3 days. I was then charged a restocking fee of $49! Avoid them! Bad business practices and very difficult to understand on the phone."
"Received informative status emails for order confirmation and shipping notification. Items were shipped/received promptly and were as described. Overall, an easy shopping experience and I will certainly shop here again."
"I ordered $800 of equipment and they came with a serial cable instead of a USB cable. Should I have known that? Maybe, but then when I called to inquire, they revealed a ridiculously strict exchange policy. 15% restocking plus only items that haven't even been opened (how can one know if they got the right item if they don't open the box?). I have four items, and called to see if an exception could be made since it was an expensive order, and since all four items have not been used, two of the boxes were unopened, and one box I only opened it to check the cable. They told me that I was stuck with two of them even though they won't work for me, and they would only accept return on the two unopened boxes (minus a 15% restocking fee, of course)."
"Ordered an item listed as IN STOCK on the web site, and my credit card was immediately charged. Two weeks later received e-mail stating, (quote): The item you ordered is out of stock. Your order has been cancelled. Sorry. (unquote). They added, (quote): Your credit card has also been canceled (unquote) Presume they meant their charge to my credit card was canceled, but to be safe I contacted my credit card company to challenge the charge - what a nuisance. Could have been avoided if the company did not LIE about having items in stock when they are not in stock.
Ironic that the company name (POS) accurately describes the quality of this vendor."
"Placed an order for Geovision NVR. Status is still "waiting shipping." I have no clue whether this product will ever ship.
Customer service is not helpful. I really want to move on and purchase from another retailer, but I have no clue what the status of my current order.
I will never order from this business again. "
"Best price, always get my stuff quick."
"Easy ordering online and quick delivery."
"I've been ordering point of sale products from POS Global for many years. They have high quality products and competitive pricing, super fast shipping, and great customer service.
"
"Great seller. Excellent service. Product was delivered very fast (in 2 days)."
"Awful company, terrible customer service. Product not shipped after 5 weeks (stated 5-7 business days when purchase was made). "Customer service representative" hangs up on customers, refuses to assist them. After all of this, they actually have a comparable printer in stock that costs about 5% more than the one we ordered, and they refused to send it at the same cost (even though we don't need and won't use the extra capabilities!)."
"High quality product at low price. I was very satisfied with the item I received. I will shop with POS Global again."
"The original product I wanted to purchase wasn't in stock, but the guy at customer service was able to point me to another product. I was pleasantly surprised by the efficiency of their customer service and will gladly return to POSGlobal for future purchases. "