"Amazing customer service. PORTABLez.com has great communication and very good at response time to questions and concerns. Ms. Konz in particular was very polite and quick with her emails. Will do business with PORTABLeZ.com in the future.
The Prostar 3722 is a quality laptop and is pretty quick as laptops are concerned. Great price for what you get...better than the well-known laptops out there.
I highly recommend the Prostar brand and PORTABLeZ.com for laptop needs.
Thanks again!!!! "
"Great price on an amazing laptop. Extremely fast testing and shipping. The best customer service I've ever dealt with. Would highly recommend!!!"
"I had ordered a system from Dell.ca but after waiting a week to get a solid answer on the status, I decided to cancel and order with Portablez. Not only did they provide daily feedback on my order, it arrived in Canada after 3 business days and was a much better laptop than I could have gotten from Dell for the same price. Sales is top-notch and I will continue to shop with Portablez for a long time to come. Outstanding!"
"Great communication from PortableZ. Lynn was helpful and answered all emails quickly. I will tell everyone to buy from them!"
"Lynn has been very helpful in working through problems with the Warrentech Service Plan.
In fact, Lynn is resposive in all aspects of the sales and support experience. All my dealings with PortableZ have been excellent, except when I have to deal directly with Warrentech. (And the glitch with the machine was rather minor - no complaint about ECS!)"
"The order system is fast and easy and provides lots of range for upgrades so you can exactly what you want. The prices can't be beat and the customer service is second to none. Lynn will take good care of you and make sure you are happy with your purchase. I couldn't be happier. Excellent machine, excellent seller."
"Portablez site is very easy to navigate and visually appealing.
They do not list every model that ProStar and Sager make, but when I contacted them about a model that I didn't see on their site, Lynn replied back the very next day that Portablez did in deed stock that model.
I also called Portablez and they answered very promptly.
They are very friendly and knowledgeable.
You can order over the phone or on the website and still get the same price. Their prices beat the manufacturers price and they offer free FedEx 2 day shipping!
I have done lots of research on Sager and Prostar. Although I hadn't heard of them prior to researching laptops, I found several references to them in various Forums.
Prostar and Sager use the same OEM parts as the big guys like Dell, Alienware, and IBM.
UPDATE: Portablez emailed regular statuses on my order.
I received the laptop on time, exactly when Portablez quoted me. Laptop was double boxed and padded to protect from damage.
Laptop worked fine out of the box.
"
"AWESOME company,
Shipped same day as ordered and was on my door step in two days. Offered deal on warrenty very pesonal. Lighting fas response time to queations. A+ all the way."
"Service was friendly, but it took three times longer than expected to recieve the order. Their website says 3-4 days for processing and the delivery time was 2-day air, so it should have arrived in about 6 days, but i did not recieve it until September 23, three week safter ordering."
"PRICES: Simply the best prices online, I don't know how they make a profit, and as if great prices where not enough, they ship free with fedex 2 day!!!
SERVICE:
AMAZING SERVICE. Lynn answered every single question within the half hour. I live in Mexico and the laptop will be brought to me by a relative, so after asking for it, Lynn personally checked my laptop for dead pixels! WOW!
SHIPPING:
What can I say, some posts on some laptop forums report orders from other resellers taking weeks to build, and then you have to add the shipping time (which by the way costs you money, at portablez its free!). But at portablez, you're order will probably be at your door in 3-4 days!!!, oh, did I mention its free??, yep, no slow standard ground shipping (the only kind you get for free if your lucky in other online stores), but 2 day Fedex shipping! FAST!
PRODUCTS:
Well, they have the best laptops and for the best value. Sager or Prostar, you can't go wrong!
OVERALL:
Don't let the name fool you, this company has the best service, prices & shipping times. No doubt about it, stop reading this and go buy something there NOW! If you don't belive me, simply write some question about anything and Lynn (Lynn is a guy by the way, he just has an ambiguous name)or someone there will answer really really fast! plus they are really friendly! When I buy another laptop it will surely by from them again (although I think my new Sager 8790-S has enough firepower to last me for a few years). A+++, 11/10, Excelent!"
"Fast shipping, great customer service. Bought laptop from Lynn two years ago and it is still running great."
"I've dealt with many other computer companies, and all I have to say about the customer service of PORTABLeZ.COM is "WOW!!!" I've never had better customer service and technical support from another computer company! I will definitely buy another laptop from PORTABLeZ.COM when the time comes for a new one."
"I had a great online purchase experience with Lynn. He was prompt to answer voicemail messages and followed up with email regarding questions. Try Portablez and speak to Lynn!"
"This, by-far, has been the best customer-seller experience I have had. Lynn Konz, has been the most helpful person when it came to any questions I had. Plus, Lynn was very honest and sincere in pleasing his customer. Going the extra mile gets a 10 in my book. I would buy from him again!"
"This is a little dated but I bought a laptop from this company about 2 years ago or so and I have never once needed to contact them for anything. It has simply never given me problems and this is one of those rare times where I ran into a company that offered me quality at a great price.
I found portablez by way of pricewatch.com and narrowed the selection based on the negative reviews at resellerratings from other companies. This company didn't have any so I took a chance and it obviously paid off.
I have basically a laptop that is more powerful than alienware's high end laptop but paid about half the price yet looks just as cool. I should also mention that this baby is turned on almost 24/7 since it acts as a secondary desktop system and after two years, I can't find one burnt pixel.
I kept waiting every other month for something to go wrong so I could "test" portablez customer support but that day never came and I guess after 2 years it's time to give in and give them my positive review. Sorry for the wait guys, I just had to be sure :)
P.S I was inspired to write this because I was cleaning up my bookmarks list and noticed them in it. I completely forgot to submit something to resellers about them after the first year or so. I believe in karma and it wouldn't be right if I didn't go on record. When I dealt with this company, I believe they only had like 2 posts or something, but this was before resellerratings re-did the site and records, which explains why my old username is no longer valid.
Glen McGladdery
Lancaster, PA"