"Everything was perfect. They had the best price on my 50" Samsung TV, and they shipped it very promptly. The TV arrived in flawless condition and was transmitting optimum viewing pleasure that very day.
Thanks!"
"Easy ordering, cheaper than competitors, free shipping, and Google Trusted. What else could you want? "
"Bought a Brother MFC-8950 DW. I received it on Monday. Set it up on Tuesday the 27th of January. Today my secretary sent some faxes. A short time later she received a phone call about the fax that we sent. The page was completely black. We did some additional checking and the only function that worked was the printer. We called PC Nation and they told us that we needed to contact Brother. We called Brother and they said under the warranty, they would send a tech person to fix it. This was after less than 2 days of operation. I called PC Nation back and they referred me to their return policy. You have 3 choices. Order another item, pay for it, and when the manufacturer provides an RMA they will credit your account for the return. The second option is to send it back without placing an order for a replacement and then wait for the manufacturer to issue and RMA and then they send you the replacement item. They emphasize that it may take several weeks to get your replacement. The third option is to send it back and ask for a refund and then pay a 15% restocking fee. This even for a printer that did not function out of the box the way it was supposed to. If I had ordered from Amazon, I would already have another printer on thee way to me. I will never ordered another item from these people. Buyer beware. "
"Although I was a little hesitant after reading all the negative reviews, I decided to go ahead and order a tablet through PCNation. I was not let down. The price was good, the shipping was both free and super fast. It arrived exactly when they said it would. The product was exactly as described. I have no complaints and I was especially impressed with the shipping. "
"I placed an order for a laser printer Oki Data MC362w MFP, (23/25ppm) 120V (E/F/P/S) on 12/19/2014. It was charged to my card. I just received an automatic reply when order was submitted. After 5 days I was concerned about my order, so I called PCNation in regards of my order. I was told that my order was canceled but my money never was return to my account. The just said that the printer is not available anymore.
THIS IS A VERY BAD WEBSITE SERVICE. THINK TWICE IF YOU ARE GOING TO PLACE AN ORDER "
"I left a number out of my address by mistake, which I fixed as soon as I became aware of the error but PCNation did not ship this product to me themselves, they used a third party company and FedEx which is known for being difficult. The third party company will not allow FedEx to correct my address and FedEx refused to do what they were paid to do, deliver the package, not even to their own locations. It took a week and several calls to finally have my package delivered. It caused me a severe anxiety attack for which I had to give me breathing therapies and calming teas. Poor customer service since they had no empathy and did not returned my call as promised."
"I purchased a new printer. After installation issues and needing to contact HP, I was informed the product was out of warranty. Seems I was sold a refurbished printer when ordering a new printer. No apology or explanation from company, in fact, they made it extremely difficult to get a return authorization.
After 3 weeks of email exchanges, I was given green light to return printer. That was Nov. 19th. Tracking confirms company received product Nov. 24th.
As of today...,still no credit for $300+. "
"purchase went great. my order arrived in 1 day, which was 2 days earlier than expected. I'll be back!"
"Poor support and misrepresented inventory. I purchased a printer through Amazon.com from PCNation that was in stock and (when ordered) indicated it would ship later that week. A week after the scheduled shipping date, the shipment was still listed as pending. The printer was a Christmas gift. I emailed asking for an update and customer support said there were none in stock and then asked if I would like to wait another week or so when they may get more.
They made no attempt to contact the buyer, no attempt to update the order status, no attempt to make it right by the buyer and I believe they deliberately waited for the customer to ask whether there was a problem. I understand they are busy this time of year but this is not a customer focused company. Recommend you take your business elsewhere as I will... "
"My order for a printer was placed on Wednesday, December 3, and confirmed at $199. with no tax and free shipping. They contacted me by telephone on December 8 to inform me that the order would be subject to a $16.00 "handling fee", and asked if I still wanted the order. They said that they had to charge this handling fee because they had a presence in California. They legally should be charging California state and local sales taxes on this purchase which would have been $17.91, but charging a handling fee is bogus, especially when it isn't disclosed on the shopping cart, and the order was confirmed. I purchased the printer elsewhere, and will avoid wasting time with this seller in the future. "
"I ordered a 7 port USB hub from PC Nation the Sunday after Thanksgiving. At the time of the order they did not say NEW customers have to be verified, hey waited until Monday morning to tell me that in an email. I called them back promptly and was told the order would go out that day. It didn't. They just didn't get around to it. Nor would they upgrade my order to next day air after their own mistake. I suppose I will get this order someday."
"Worst experience ever! Ordered TV on Sunday, told order could not be completed until credit card authorization. After a few emails, told everything okay, thanks for order. Next email said another form of validation required to ensure the order was placed by the card holder. More emails, then told better if order just cancelled because could only sell at the advertised price on Cyber Monday. Never have experienced such a runaround ever with an online purchase. I seriously doubt they even had the television I ordered. Luckily was still able to order same television at the same price through Rakuten.com who I have dealt with before and should have ordered from in the first place. Okay...update. Today December 5th, received notice from Rakuten.com, turns out they don't have this television in stock after all so my order was cancelled. Should have gone to a local store and it would be set up and ready to go five days ago. PCNation and Rakuten, never again!"
"Brought a motherboard from PCNation, and turns out that their "new" motherboard is used and actually broken, it did not work at all! Before I did anything to the motherboard, I Found a few scratches on the motherboard itself and every screw hole had a clear indication that The product was clearly used before. "
"PCNation at first glance looks like it is to good to be true. I was very skeptical about ordering from them because I had seen some bad reviews. Let me start off by saying that those bad reviews are false. PCNation provided me with excellent customer support and went above and beyond for my benefit. From now on if I need any computer equipment I will be buying from PCNation. The prices are great and the shipping is FAST! "
"Before purchasing from this company I looked at many reviews. Some were pretty negative and others were positive. I do not usually post reviews but I felt this was necessary! This company shipped my product faster than expected. 4-10 days but I received on the 3rd day. Also, when the first email came out I did not have a tracking number. I emailed customer service to inquire about this and within a day they emailed me back with the information I needed. VERY SATISFIED and will use this company again. Thank you PCNATION."