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5.00/5
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1/5

2020-09-03

Worst Customer service ever

"I made a purchase (An Intel Core i5 10600KF) and the next day I recieved a mail saying that it was shipped, I check the order details and appears that the tracking number wouldnt appear until 24 hours after it was shipped, ok, I waited 2 days then check again and I didnt have the tracking number, I contacted customer support and they told me that I only have to wait to the end of the day so the tracking number would be updated to the webpage, but still, 2 days later still no tracking number, again contacted customer support and they would tell me the same and the next day it would be the same, the next day I asked them what was going on with my product, they told me that they didnt now why it was shipped and that they were trying to contact the warehouse for my products tracking number, they made me wait for over 30 minutes to tell my to wait till the end of the day, again... A couple of days ago I contact them again, this time asking them for the tracking number and if they didnt have it then they could start a refund for my money, the guy told my that when he got any information he would send me an email, later that they I received an email telling my that they couldnt ship the product because there was a "recall" it seems the manufacturer mis-packaged the item and forgot to include a part inside the box... Like is not a tray processor and it only comes with the processor, theres no heatsink... Anyways, I would receive my money in the next 48 hours so I went to Immedia Systems, I made the purchase on 09/01/2020, on 09/02/2020 I would receive my tracking number arriving on 09/09/2020. And it was cheaper..."

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5/5

2020-08-18

Connect One cord

"I needed to move my television and obtain a longer Connect One cord fore my Samsung Frame. PC Nation had the best price and service "

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5/5

2020-08-16

No problems!

"Fast delivery and Item works good."


3/5

2020-07-20

Paid for UPS shipping but got Fedex

"Product works great and I’m satisfied with it. However, I paid extra for UPS shipping and it was shipped FedEx. The package arrived after the scheduled time by about 1.5 hours."

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5/5

2020-07-14

Ubiquiti 16-port POE Switch

"The switch arrived on time and worked as expected."

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5/5

2020-07-01

Easy Order - Quick Shipment

"Ordering was easy with lots of choices and shipping was quick and all was in order."

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5/5

2020-06-28

Samsung Notebook Case

"Fast shipping! Great looking laptop case "

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5/5

2020-06-22

Great service.

"They care about their customers and your order. Try getting that from Amazon!"

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5/5

2020-06-12

Came quicker than expected

"Order Microsoft surface headphones. Expected to come 2 weeks later but shipped quickly, new in box. Wish I would have purchased another pair as the price ha jumped. Excellent service though. "

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5/5

2020-06-11

Havent received my items yet but....

"Customer Service was very helpful in finding me items that were out of stock. Shipping was not bad for this situation. I will definitely be back for my business needs. Communication has been very good so far as well."

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5/5

2020-06-01

Great Service and Experience

"Great experience with PC Nation. My order came even earlier than expected, it was all exactly what I requested and great start. "

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5/5

2020-05-05

Very pleased first time customer

"I was looking to get the new Lenovo Chromebook Tablet for my daughter along with the Belkin Chromebook Keyboard. After hunting around, I settled on PCNation. I was nervous at first because it wasn't one of the sites I was familiar with. Their site was basic but clean and easy to navigate. Unlike the first place I tried to purchase the unit from, their checkout process didn't bog down and crash. Their automated emails kept me up to date on my order and shipment. Most importantly, I received my new tab promptly. I'll be checking them out again for future purchases."

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2/5

2020-05-04

Bad communication

"I was sent a text asking if I open the package I said yes now you want to know if I received it yes I have. I want to send my tablet back and be refunded. ASAP please do not give me the runaround."

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5/5

2020-05-02

Great monitor

"Fast shipping great product "

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5/5

2020-04-24

No hassle website and speedy delivery

"The ordering process was easy with good follow-up communications. Fast delivery."

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