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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2014-01-17

"excellent....., but for the fact that their 800 contact numbers do not work and half the time there is no-one on line to talk to if you have a question....those issues need to be fixed asap!!!"

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Likelihood of customers making future purchases
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Verified
5/5

2014-01-17

"The same trifocals with all the same perks would of cost me $670.00. I am thrilled with the glasses. "


Verified
5/5

2014-01-17

"Glasses took a little longer than expected, but the frame is nice and the glasses were very light. I wanted computer glasses but I got regular single vision (no way to show you how to configure your prescription on site), I know how to do it now. Very happy with glasses though. "


Verified
4/5

2014-01-17

"It takes 12 days to get the glasses. Longer than I expected. But the price and the glasses are pretty good."


Verified
1/5

2014-01-17

"It's terrible!

I tried to purchase some glasses in December, but it turns out they didn't have them in stock and had to refund my money.

Just a few days ago I tried again to purchase some glasses, but it failed because they are international and send a $0 charge to verify before actually billing. My bank caught it as fraud protection. I really wish Ozeal was easier to purchase from, but it's been a total waste of my time.
"


Verified
1/5

2014-01-17

"Bad business do not buy from them."


Verified
2/5

2014-01-17

"i ordered progressive lenses. the focal point for distance is too high and i have to tilt my head down to see in focus."


Verified
5/5

2014-01-17

"Great service, Thank you!"


Verified
5/5

2014-01-17

"Glasses took a bit longer than expected to arrive, but everything else about my experience was top notch,."


Verified
1/5

2014-01-17

"not at all the right prescription , luv the glasses but will have to have the lenses redone so will be out another 60 to 80 bucks"


Verified
2/5

2014-01-17

"You get what you pay for. Very bad communication with the customer. Most companies keep the customer informed about the status of the order.
The Glass Frames are cheap with no spring hing to keep them on your face.
"


Verified
4/5

2014-01-17

"Thanks for the glasses as promised and in a timely fashion. "


Verified
5/5

2014-01-17

"Good quality glasses, a bit slow but still a decent time. "


Verified
4/5

2014-01-17

"Half rim.. Seemed a little cheap on the finish for the Perspex glass."


Verified
5/5

2014-01-17

"Quite pleased with both the product and the service! Thanks!"