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5/5

2002-09-20

"This is the best international retailer (since i live in Australia) i have ever experienced with and Dave has been so helpful in helping me to chose for the best components for my computer. communication via email is excellent and goods sent on the next day, and packaging is at its best. thanks dave, thanks outsideloop."

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5/5

2002-09-20

"This is the best computer buying experience I have ever had, bar none. The system was exactly what I had ordered (I was able to research and select the components, with advice with Dave Jeffers at OutsideLoop), and it was built the same day that I placed the order. Dave was also terrific about answering all of my questions (via email) prior to the sale (I spent a couple of months deciding what to buy). The only caveat, if it is one, is that a very new user might not be quite as comfortable buying what is (in my opinion) a white-box style system. That said, having bought systems in the past from Micron (horrendous - changed the warranty terms in mid-stream, which I'm not even sure is legal), HP (who don't really want to talk to you) and Sony (my Vaio is a nice laptop, but try downloading a driver), I would recommend OutsideLoop over all of them without hesitation."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-09-20

"Outsideloop is one of the most professional, and cognizant vendors our company has used in several years. We ordered a mb and CPU update for one of our machines. During the order process, the price dropped a little. and it was passed on to us. They have always been more than helpful with advice. We will continue our relationship with Outsideloop. Hope it lasts for years to come."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-09-20

"Purchased most of a computer and an operating system. Dave assembled the system to my specs in record time, and was happy to discuss my choices in components. The best buying experience I have had anywhere in a long time. This is the place for all your computer related purchases."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-09-20

"They went through all the scenarios and came up with the best bang for the buck. They over clocked the computer and all my friends are jealous."

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5/5

2002-09-20

"This is my third system purchased from Outside Loop, and I have always been very satisfied. They have always provided me with the fastest systems available anywhere, with the customer care and support I expect. I highly recommend them to all."

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5/5

2002-09-20

"Outside Loop is the best integrator I have ever done business with, period. They make powerful high-end boxes and inexpensive utility systems with the same care and attention to detail. When I recently suggested they look at the low-profile Shuttle chassis, they jumped on the idea, came up with several different configurations and are now selling them to all comers. I recommend them without hesitation to anyone needing a custom system."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-09-20

"Without a doubt, the BEST online computer vendor I've come across.

I ordered a barebones from them. It arrived a day earlier than expected packaged very nicely. The system itself was put together like they were building it for themselves.

10/10
"

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Overall quality of the company
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-09-19

"These guys are great. They know their stuff. They will take care of you... I had a problem w/ P4B266 mobo, they resoved it for me straight away.

This is my second system I've ordered through them, first was an Athelon 700... most recent was Northwood 1.6.

I would (and will) order from these guys again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-09-19

"Great service even though I'm way over here in England. The prodect - a bare bones system - was good and the price was competetive. Very quick response to a shipping problem. I'd use Outside Loop again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-09-19

"Ultimately prompt reply to a problem I was having -- solution offered up just us quickly. Excellent support from a group of extremely knowledgeable guys who know how important great support (technical and otherwise) really is. Highly recommended."

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5/5

2002-09-19

"Excellent service, knowledgable group of guys, you can't go wrong."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-09-19

"Excellent service and support. "

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5/5

2002-09-19

"These guys are the real deal.
I recommend them wholeheartedly.
"

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5/5

2002-09-15

"Purchased items from them twice. Recieved ASUS A7V8X, memory, and CPU AMD 2200+ new in box. Easy to reach and talk to about products. One was phone order and other was web order: both easy to do. Would definitly buy from again."

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