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5/5

2002-09-09

"Very helpful, friendly and responsive. Shipped right on time as promised. "

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5/5

2002-09-04

"These guys are awesome! Dave Jeffers has been very helpful; I talked with him a month ago while evaluating system components that would meet my needs - upgrading from my previous system I purchased from them, needed the fastest P4 system out there for video and image editing.

Finally got an Asus P4B533-E with P4 2.53GHz clocked at an even 3.0GHz, 1 Gb XMS 3300 DDR RAM, this thing screams and rock solid!

Great company, reasonable prices, and wonderful support - can't go wrong!
"

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5/5

2002-07-11

"Excellent products and inexpensive products. Outside Loop personnel go the extra mile to provide top notch service. Outstanding source for enthusiast-oriented purchases."

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2002-04-25

"Over the past 2 and 1/2 years I have ordered several computer systems/components from Outside Loop. My satisfaction with this company and it's employees is unmatched against any business I've encountered over my 7 years of experience as a computer programmer. Each and every time I am extremely happy with the Service, Support, Quality (These guys are the best at building systems, very clean, organized and stable), and Prices I neverendingly receive from Bill, Dave and all the rest of the staff at Outside Loop Computers. I will continue to strictly do all my computer related business with them in the future as I have done for years. I would highly recommend that you order your systems/components from Outside Loop!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
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5/5

2002-03-31

"There are no words to describe all the knowledge and help that this company provide to theirs customers. I'm glad that I found them."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-03-13

"Great Service. Arctic Silver 3 was in stock (unlike many sites)and shipped immediately.
Customer service responded to my questions quickly and professionally.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being trustworthy
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-03-13

"Fantastic supplier. Ordered a barebones system built around an Athlon XP 1800 and an Abit KR7A-133R. The machine was assembled within a couple days, burned in over the weekend, and sent right out. My only complaint was that FedEx delivered it to the wrong address, and that I never would have seen it if the kind soul who received it hadn't brought it to my door. But that's not Outside Loop's fault, obviously. Phone support has been great. I'll definitely buy from these guys again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-03-12

"Excellent Vendor to deal with. They always answer the phone on the second or third ring. Sometimes it nice to talk with someone, rather than just click here and click there. My only request is that they use bigger boxes to ship MoBo's. They use the standard 12x10 box, or whatever it is, put the MoBO box in and a some peanuts in the front. I would like to see a larger box used so that the MoBo box could be packaged in bubble wrap and a lot of peanuts. Other than this, Outsideloop is an outstanding Vendor and I would order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site