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Product & services pricing
4.01/5
Chance of future purchase:
4.29/5
Shipping & packaging:
3.96/5
Customer service:
3.92/5
Return/Replacement policy:
4.17/5

Verified
5/5

2023-11-11

Love the new elderberry nano silver lozenges

"Soothing and effective. Nice flavor"

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Rep reply posted 2023-11-16
A rep from Optivida Health, TinaC4, has responded:

“Thank you for sharing your experience. The new Elderberry Lozenges have that extra ingredient of the Elderberry to help strengthen your immune system even more. ”


Verified
5/5

2023-11-11

Products you can trust!!!

"Love your complete vitamins!"

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Rep reply posted 2023-11-16
A rep from Optivida Health, TinaC4, has responded:

“Thank you for sharing your experience! The Complete Essentials are such an amazing supplement for getting the vitamins, minerals, and so many other nutrients in a daily drink. ”


Verified
5/5

2023-11-05

So very I like the toothpaste I ordered

"I ordered and it came in good time meaning it didn't take forever. So far I like the tooth paste very much.
Thank you
"

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Rep reply posted 2023-11-06
A rep from Optivida Health, TinaC4, has responded:

“We are so glad that you got your toothpaste in a timely manner. We hope you continue to enjoy this healthy way to keep your teeth and mouth clean and fresh, naturally. Thank you for the review. ”


Verified
5/5

2020-12-21

Fast service, Great products!

"I have used the Silver Lozenges for years and they are tasty, healthy and very effective in warding off bugs (bacteria, viruses, creeping throat crud, etc.). I highly recommend buying these lozenges in bulk. Thanks for your company service."

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Rep reply posted 2023-11-02
A rep from Optivida Health, TinaC4, has responded:

“Thank you for the great review! The lozenges are one of our most popular products, they are loved by many. They make great gifts too, especially as Winter approaches. Thank you for sharing your experience!”


Verified
5/5

2023-08-24

Internet problems

"Kept bouncing and dropping info.. very frustrating."

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Rep reply posted 2023-08-24
A rep from Optivida Health, TinaC4, has responded:

“We would be happy to help over the phone if you ever need to place an order or ask questions and are having internet or computer issues. Just call 888-507-4332, M-F, 9-5, MST”


Verified
5/5

2023-08-25

Look forward to trying for first time

"Simple to understand what this product will provide, accomplish"

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Rep reply posted 2023-08-29
A rep from Optivida Health, TinaC4, has responded:

“Thank you for the review. We are available to help M-F, 9-5, MST if you have any questions. We want to make sure you are enjoying the full benefits of our great products!”


Verified
4/5

2023-08-25

great products

"The sugar 2 fiber is my new favorite. Will continue to use it as long as it is affordable."


Rep reply posted 2023-08-29
A rep from Optivida Health, TinaC4, has responded:

“Thank you for sharing. We have had some amazing results in both digestive health and lowering sugar numbers with the SugR2FibR and we hope that you also experience those results. We do have some bundles that can save you up to $10.00 off each bottle when you buy multiples. Give us a call at 888-507-4332, M-F, 9-5, MST if you have any questions. ”


Verified
5/5

2023-08-22

Easy to find prod

"easy to find products and quick shopping experience "

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Rep reply posted 2023-08-23
A rep from Optivida Health, TinaC4, has responded:

“Thank you for sharing your experience with us, we are always trying to improve, thank you for noticing our efforts. ”


Verified
1/5

2023-08-21

Your website is slow and has multiple pronl

"If this is how you conduct business it doesn’t lend itself to much confidence in your products "

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Rep reply posted 2023-08-21
A rep from Optivida Health, TinaC4, has responded:

“ We are sorry for the inconvenience. We are available to take orders or answer questions M-F, 9-5, MST, at 888-507-4332. We would be happy to help you. You can also leave an email at support@optividahealth.com and we will get back to you as soon as we are able. ”


Verified
3/5

2023-08-09

Shipping should be free or less than current rate

"Shipping is excessive for the size/weight of the package. Even if longer shipping time, would like an option for less costly shipping."


Rep reply posted 2023-08-09
A rep from Optivida Health, TinaC4, has responded:

“We understand and sympathize that the price of shipping has gone up in the last 3 years. We do offer free shipping on orders of $99.00 or more on one-time orders and only $75.00 for subscription orders. We are constantly working to find the cheapest shipping method available. All of our shipping fees are based on the actual charge that we pay USPS or UPS and unless asked for a specific shipping method by the customer, we choose the cheapest available. ”


Verified
4/5

2023-08-02

Unhappy

"Not too happy that I was'nt able to use the credit card I wanted to use. There was nothing wrong with the card info. I input."


Rep reply posted 2023-08-03
A rep from Optivida Health, TinaC4, has responded:

“We are sorry that you had difficulty in using your credit card. We take all major credit cards so I don't know what happened but we are available to help M-F, 9-5, MST by phone 888-507-4332, chat on the webpage, and by emailing us at support@optividahealth.com. Very often the billing address is the issue. The billing address for the credit card must match the info you input and sometimes it is the credit card itself which is trying to protect you from fraud by being very picky about your online purchases. We are seeing this more often and a simple call to your credit card company can solve that issue. ”


Verified
2/5

2023-07-26

"I clicked on your 10% off on order but did not get it at ckeckout.
What happened, and why ?? Thank you
"


Rep reply posted 2023-07-31
A rep from Optivida Health, TinaC4, has responded:

“I can't see your cart, so I can't accurately tell you what happened, but if you like to give us a call at 888-507-4332, M-F, 9-5, MST or email us at support@optividahealth.com and we can help you get the best discounts available. ”


Verified
5/5

2023-07-24

GREAT PRODUCTS

"I finally found a great company with great nutrition products who really care about their clients. "

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Rep reply posted 2023-07-25
A rep from Optivida Health, TinaC4, has responded:

“Thank you so much for the wonderful review! We sincerely do care about your experience and helping you get the very best nutritional products. ”


Verified
5/5

2023-07-21

"I heard about this new product on the Jim Bakker Show. My husband and I visited his TV show in Branson back in 2009 which was a very, very cold December!! I have been a supporter of Jim Bakker for many years going back to the PTL Days at Heritage USA. I am looking forward to taking this SugR-2-Fiber!"

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Rep reply posted 2023-07-25
A rep from Optivida Health, TinaC4, has responded:

“We are so glad that you are going to give the SugR2FibR a chance to help you lower your blood sugar levels. Please don't hesitate to call us here at Optivida Health at 888-507-4332, M-F, 9-5, MST with any questions!”


Verified
3/5

2023-07-20

Their products are better than their website functions

"I was offered a monthly subscription on one of the products. The other, well, not so. I got tired of looking for the 'right' link. On certain web page changes, I was required to 're-login'. In the past, I have been immediately offered the advantages of a recurring subscription on hemp oil. Not this time. And I know it's available since my husband receives a specially discounted price for hemp when shipped to his home away from home. I disdain phone menus so I sucked it up and paid the higher price without making a voice call. The product is worth it though."

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Rep reply posted 2023-07-21
A rep from Optivida Health, TinaC4, has responded:

“We are sorry that you experienced frustration on the website. We do not have a complicated phone menu and are available to help M-F, 9-5, MST at 888-507-4332, so please if you experience any of those issues again, call us. The recharge option is the default option on the website, just click on the product and it will be added to your cart as a monthly subscription. If you do not want a subscription, move your cursor down just a bit and you can select "One-Time Purchase". If you give us a call we can take a look at your order and see if we can help correct any issues and help you get the best price available. If you reach us out of operating hours, please leave a message and we will get back to you as soon as we are available. We return every call we receive and would be happy to help you. ”