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5/5

2019-04-25

New belt

"It was quick, easy, Hassel free, fast delivery, and excellent product. Just what the Dr. Ordered..."

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Verified
1/5

2019-03-04

worst possible experience

"I am a contractor I used the Online department. They took my order 10 days later canceled it. I reordered it. 2 deadlines past and a month later canceled again! said the vendor is out of stock! Isnt that your job to make sure customers get products instead of excuses? and delays? I was offered a 15% off next time I use them. HA! never gonna happen.
"

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Verified
5/5

2018-09-28

Lots of stock and super easy!

"Overall, my experience shopping at OLC was smooth and easy. I like the way the website looks and navigates nicely to the shopping cart. Thanks!"

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Verified
5/5

2018-07-26

Great customer service

"Great customer service and on time delivery with a wide selection of products."

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Verified
5/5

2018-07-26

Availability and Price

"I found my part and got a great deal on it, was a smooth online experience! Thanks."

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Verified
5/5

2018-07-26

Easy website to navigate.

"I watched the video about site navigation and it was spot on! Easy to find what I was looking for."


Verified
5/5

2018-07-24

Fast response!

"Submitted a request for better pricing, received a quick response and approval."

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Verified
5/5

2018-07-09

Good website and fast shipping

"Website was easy to use, parts got delivered fast...great site!"

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Verified
5/5

2018-06-22

All parts in stock and shipped quick

"This was my first experience with Online Components, they had all the parts I needed in stock, shipped same day, and was packaged well when it arrived. Will definitely be buying from again."

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Verified
1/5

2018-04-06

Terrible Customer Service / Lies about Backorders

"Ordered a widget 2/19, website stated backordered til 3/12. 3/12 comes and goes, website updates to 3/19 ship date. 3/19 ship date comes and goes, so I call customer service, who then contacts the MFR, and they then promise a 4/6 ship date.

Today is 4/6 and they now say the item will not ship until 4/16. But cannot explain why anyone should believe the 4/16 ship date when the previous 3 ship dates (including a PROMISE date) come and go.

In short, do NOT trust these folks with your backorder. They are fully aware their computers are literally making stuff up out of the air and literally could not care less about the troubles it causes.

STAY AWAY
"

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Verified
1/5

2016-12-22

Customer Service Stinks

"Ordering from OC is pretty simple and straightforward, no issues. It's after the sale that gets you. If you need to contact customer service I wish you all the luck in the world. It took them just shy of 24 hours to respond. When they did respond, nothing was done except a restatement of my issue, and a half hearted pleasantry. It's been a week now and still no resolution. Unless the component(s) you need is only carried by OC, which I highly doubt, I suggest going elsewhere to order it. It's just not worth the headache and time spent trying to contact these people. Their customer service stinks!"

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Verified
1/5

2016-12-20

Doesn't honor advertised price match

"Called in looking for a vital $60 part and provided a website link for another site that had the part in stock for $40 but had passed their cutoff for overnight. The sales person told me they don't even buy it that low and besides there was a $50 minimum. I told me to sell it to me for $50 and he needed approval, but that was denied. "

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Verified
4/5

2015-09-01

" I ordered 143 quantity of a part which stated 'in stock, ships today' on their website. However, they sent it in 3 separate shipments on different days. A bit strange because I didn't receive any notification of this, just 3 separate UPS shipment emails.

The prices here are pretty good in general however and at least they seem to be USA based.
"

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Verified
5/5

2014-12-08

"I was very satisfied with purchase.
"


Verified
5/5

2014-12-01

"Order was processed and delivered as promised."