"Was looking for a few components that had been discontinued by the original manufacturer - but OLC had a supply - not too expensive and this saved us from having to buy a new machine"
"I am Geethika from GROUP FOUR TRANSDUCERS INC. USA.
I need the RoHS Certificates & some Data sheets . I asked for them and quickly got them.
I really appreciate your support..."
"I'm from the university from Giessen in germany. We have a 20 years old mass spectrometer that has a defect cooling fan. The cooling fan was from ebmpapst germany and out off production. Also the support for this machine ended and we had to stop working. No more parts in germany or europe. Fortunately onlinecomponents had the part in stock! So we can continue working on our studys. Fast delivery (3 days) and very good communication. Any time again."
"Whenever there is an issue with my order I am contacted immediately by email. I appreciate that because my orders are important to my business. Every time I have called after getting an email, the problem is quickly resolved."
"There was problem with my shipment and I was shorted on exactly what I had ordered. I called Customer Service and within 2-3 hours the representative Leo Dreic found out what happened wrong and he corrected everything on the spot. Their Customer Service and the people, including Leo, there were "Head and Shoulders" above the rest of any other company Customer Service I had dealings with in my 13 yr career as a Wholesale Sales Manager . Thank you so much!"
"Excellent Customer Service all around! "
"Great customer service they helped me replace my discounted part got me a better price great people "
"Not only was the customer service on the phone very helpful when I needed help with my order, everything from that experience to the speedy delivery was quick and painless."
"I needed assistance finding a hard to find Carling switch and after calling the customer service team I understood how to identify exactly what I needed with the data sheet that they conveniently supplied as well. "
"Contacted Onlinecomponents.com and the phone was answered quickly. The customer service rep helped answer my questions, my order was shipped very quickly and the pricing was very competitive. I definitely will purchase again for future projects!"
"Site is easy to navigate and they carry a large variety of parts. Recommended"
"Easy, ordered and shipped to me. Good packaging, charged my credit card and went about with my project. "
"Very rear to leave feedback but this company went beyond normal to serve us and saved the day by accommodating our need. Thanks you"
" Stay Away!!!!!!! Purchased 2 Potter & Brumfield relays from them about a year ago. They cost me $100. I installed them last week. They are both totally defective unusable garbage!!!!!! I contacted them and they said to refer to there return policy which sates that they must have been returned within 30 days of purchase along with a 15% restocking fee! All this for defective unusable parts! They stole my money and supplied defective parts to me! BE AWARE IF YOU DO NOT INSTALL YOUR COMPONENTS IN 30 DAYS THEY WILL STEAL YOU MONEY FOR JUNK PARTS!!!!!!
"
"terrible .....you never answer the phone..... tried dozens of times ..no conformation of sale ..no back order message .....i've opened a pay pal dispute...awfull you billed them but i didn't even get an invoice order number.. will be glad to tell everyone i know how bad your service/sales are."