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Product & services pricing
4.17/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.17/5
Return/Replacement policy:
3.75/5

5/5

2019-05-28

Always have what I need.

"Ol Will Knott Scales always has what I need in stock. Great prices. Never a problem."

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5/5

2019-05-02

Pleased and impressed

"Every aspect of this order was excellent: easy online ordering, sweet price for the scale - which worked great and is a little marvel of modern technology that fulfills my every wish, and delivery was quicker than quick! I couldn't ask for anything more!"

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5/5

2019-04-25

Finally the right scale

"I bought several gram scales in local department stores and had to return them all. I had to weigh a dime to see if it was worth thousands or 10 cents. None were accurate enough. I ordered the Proscale LC300 from Old Will Knots and BINGO! The dime is the right weight and is worth alot. I was ready to give up when I did one last search and came across this store. Can't thank Old Will enough."


1/5

2019-04-04

Scale would not work

"You sent me a scale that only shows 00000000000 on every setting "


5/5

2019-03-26

High quality scales/great customer service

"Found the high quality kitchen scale we were searching for a reasonable price. Higher quality and better selection than from the average retail store. Great customer service (without the hassles of trying to connect on "other" online shopping) - REAL people giving real service!"

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5/5

2019-01-31

Great prices, Great customer service!!

"This company is by far one of the best in the business! They definitely make sure you’re 100% satisfied! Definitely will always do my business here!"

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2/5

2019-01-05

Scale resolution are not as stated

"The specifications state that the resolution is 0.01 oz and that is not true. At best it is about 0.2 oz. When you add something on the scale it takes it a while to register at weights less than ounce and then it will jump up. If you over shoot, remove some material off the scale, and then try adding more to get back to the weight, you will find that it will either need more that you originally added or more likely will have some material left - it is inaccurate. The scale is best for heavier weight.

I would have returned the scale but threw away the original packging and didn't try. I have purchased other items from Old Will Knott and seems like a decent company.
"

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5/5

2018-12-10

Great prices!

"Looking through the inventory, I couldn't believe the low prices. On other sites the same type of merchandise would have cost twice as much. Thank you for making your product available."

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5/5

2018-10-19

Old Will Is Great!

"I ordered on a Monday evening, by Thursday afternoon it was in my mailbox. Very fast shipping and I couldn't be happier with the completely excellent service. I'd definitely shop from Old Will again and I'd also recommend it to anyone."

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5/5

2018-09-21

Timely service. Product 100% as advertised.

"Ordered the product. Received on time and ready to use. Turned it on and checked calibration which was dead on. I ordered Triton scale. Next time a need a scale Old Will will be my first stop"


5/5

2018-09-06

Best customer service ever

"I could not conceive of better more friendly and effective service. I was offered two options and they were both great. I can always do biz with folks like this. I will now buy either an
E J or an F X as the ones that deliver the performance
Thanks Pati W. You was great.
John M
"


1/5

2018-08-16

Buyer Beware

"Asked for advice on which scale to buy.
Took the advice an bought the one they recommended. Turned out to be a poor fit for my needs. Since it was used 2 times they will not take it back. Love to support smaller companies but.......
Sticking to Amazon next time.
"


5/5

2018-06-22

Excellent buy

"I baught a scale cause the one I had didn't weigh me anymore and the price wasn't bad and it came in 3 business days and it works well so what else could I ask for."

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Verified
5/5

2018-05-15

excellent customer service

"Representatives very helpful and knowledgeable about products."


Verified
1/5

2018-04-04

Dishonest

"Ordered scale they fail to read address and sent scal to post office and not Fex Ex scale. They want me to pay extra shipping . My attorney advised me to refuse partial refund as I paid shipping and they failed. Buy local!!!!!"