"i haven't had any updates on my order since placing the order.so i don't even know where my order is currently at.plus on your shipping page it doesn't say how long each shipping option takes."
"Gracias por sus servicio y sus buenos productos"
"I ordered two items and only noticed they hadn't delivered when I checked my credit card statement (normally companies charge upon shipment). It took four days for customer service to answer my inquiry email and they said the items were on their way. I sent another email eight days later, not having received anything. I received only half of the order nine days later and am still waiting for response about the missing item."
"Great place to show with very low prices"
"Quality products and great communications."
"Couldn't be happier with the price."
"I was patient for more than a month to recieve the jacket. After I tryed to call them and they never picked up. I insisted for another month until I file a complaint with the state. In less than one week I receive it. Never order from this company again. "
"Love the upgraded website, made ordering easier and they had exactly what I needed."
"If you expect any kind of customer service don't buy here!
I am now getting a survey from something ordered 7 months ago.
I ordered two things at the same time and one showed up 30 days after the other.
Every other day I called and no one took responsibility for my order.
I sent an unopened and unused bag back for a refund and they wouldn't fully refund even thought the mistake was on Opsgear end.
I ended up challenging the order on AMEX to get it resolved.
I warn you don't buy from Opsgear!"
"Very Satisfied from Brazil []"
"After ordering this item on the 30th of July, I was told by e mail , on Friday that the item had been delivered to my home.
When I queried this I received the reply above which says it is still in the US.
I HAVE HAD SUCCESSFUL PURCHASES FROM YOU IN THE PAST, BUT THIS DELAY, AND THE FACT THAT IT TOOK MY PROMPTING TO GET ANY RESPONSE LEADS ME TO BELIEVE THAT SOMETHING HAS GONE VERY WRONG IN YOUR DISTRIBUTION
CENT RE.
"
"Jamais reçu !!!!!!!!!!!!!"
"Absolutely the worst company I have ever had to deal with. There company is an absolute scam and will do anything they can to keep your money and not provide you with a product! "
"Its now at the threshold of 3 months, and I have yet to receive all of my order. It took almost a month to see my first 2 items, and one other trickled in a few weeks after that! Everything has been shipped one at a time, and Ive had to email frequently to get updates. TO THIS MOMENT THERE IS ONLY ONE ITEM WITH A TRACKING NUMBER. Now, I am trying to get the last two pouches I ordered but it is A FULL WEEK in between responses from them. Ive been talking to one person specifically, Joshua. Somewhere between the 2 months Ive been waiting for my order and now Ive lost the tags for the 2 items I have, a chest rig and a hydro pouch, so guess what, now I cant send them back for a refund! OPSGEAR has been totally unhelpful and made this a miserable and confusing process. I have tried to be polite but I am getting no sense of urgency or care, so I am posting this hoping they please help me sort this out. Im sure theyre good people, but I cant fathom why I still dont have everything and it takes them a week to respond to my inquiries. I just want some of my money back, since they seem unwilling both to refund the whole order and to give me the rest of what they promised."
"I like to show my patriotism. Opsgear has unique clothing that makes that possible with reasonable prices and fast shipping."