"I ordered 4 replacement front steering bushings for my White GT205 tractor. Part number 741-0523 (superseded by 941-0523). These have an approximately 3/4" inside diameter for the steering shaft to go through and are about 1"tall. Instead, I received 4 part number 9326, which look the same but are smaller with a 1/2" inside diameter and are only 11/16" tall. These will notwork.
Refused to acknowledge the error, saying "you ordered the wrong part". No! YOU substituted the wrong part. Pictures available to prove it. Sent me an email saying returns possible if I pay return shipping and order a new part and pay shipping again! I ordered the exact same part number from a different vendor and received the correct part.
I want a refund of my entire cost of interacting with OMB Warehouse."
"I ordered from them and it took over a week for them to ship my order "
"Great products, great prices, and fast shipping"
"I placed an order for 150.00 worth of product. One of the items I ordered was a pair of red grips. When my order arrived there was only one grip. I have contacted customer service 3 times and got nothing but the run around from her. I finally called their direct line and even though it was not the right department the gentleman I spoke with was very understanding and I just got an email saying the other grip had been shipped. It **** because I told the girl in customer service from the very first call that this was for a job I was working on. So as far as product goes I would have given them a 5 start but because of their extremely poor customer service, I gave the 2-star rating. They won't have much repeat customers if they don't get someone in customer service that actually cares about the customer."
"Amazing customer service, they helped me with any questions I had immediately then shipped it sooner then expected. Thank You OMBBWAREHOUSE keep up the great work!"
"You want to convert your go Kart band brake to disc they got i. Want to get some performance parts for your mini bike, they got it. Every time I get a crazy idea for some project I go to OMB Warehouse and they have the crazy thing I'm thinking of. Kind of scary."
"parts to make a job perfect im working on it now thank you "
"Probably one of the best customer service experiences I've ever had. GREAT people! I will buy everything from these guys from now on!"
"My orderI came earlier than expected...Great Job OMB. The tires I bought are just what my Simplex Kart needed. I still have four go karts to restore..I know that OMB will be able to help. when these projects require parts, tires and bolt on's. Thank you so much!"
"Ordered aluminum hubs from OMB they are very well made ,could not have made them for what they cost."
"New to mini bike builds, had a few questions... OMB's Eric Adams made me feel important, welcomed and like he had my back while getting my order together for my Predator 212 build. He was timely and professional with responses and his knowledge was very good. Based on my first experience with Eric at OMB, I was very impressed and will be shopping for Predator 212 mods here again! Thanks OMB, much obliged!"
"Perfect fit for my Allis Chalmers 811GT. "
"Such wonderful and knowledgeable people. I'll be a customer for life!!!"
"Everything I ordered from you guys was great on time correct except for when I ordered the wrong chain size for a centrifugal force clutch what that's mine that was on me right now I'm building a Orange County Chopper but Alex chopped out for Ft extra Forks long forks for a 212 predator and for the hell of it I made it a three wheeler"
"Listing was for 2x. I bought and paid for 2 for a total of 4, only received 2. No response to emails or phone calls. "