"I do not know why people wouldn't give a 5 star rating because this company is great!!! I placed an order on Thursday and I chose the 7.99$ delivery charge and at 2:00 Friday IT WAS HERE"

"March 8, I had a huge order ready to buy... I get the notification that there are no gummy worms that I want. So I wait, but I wrote to the company to ask if should split the order or wait for the gummy worms to come in as they were expected a week before Easter. Here is the reply I received. "Thanks for reaching out! While our system cannot reserve items, I can say that we have a large steady supply of most of the products on our website. Especially with Easter coming up we will be sure to have a large enough stock to handle the rush."

So guess what... I go to order on the 22... and lo and behold, the company is now out of the bulk organic jelly beans I needed for our family Easter egg hunt with kids who cannot eat commercial jelly beans. Wow. You talk about disappointment, upset and then fury that the company won't acknowledge on any level that I should not have been told what I was told. I should have ordered what I wanted when I wanted it. I cannot believe I'm out in the cold now. Ugh...Horrible company... Ruined my Easter. Grandchildren are NOT getting what I promised at all!"

"First time to purchase but this will not be the last. Love the freshness. Love the varieties. Love the free sample. "

"Received my order of black currant tea. I was assured that there would be only 2 ingredients, black tea and black currants.....NO FLAVORING. Product description said only tea and currants and I verified by email and was assured no flavoring. Received the order very timely and there was a very nice black tea FLAVORED with black currant flavoring. Does not look like the product photo on line as there are no black currant pieces. Smells exactly like cloying, somewhat sweet fragrance of teas made with flavoring. Looks like there are truly 2 ingredients but they are black tea and black currant flavoring. Not sure if they changed suppliers, are ignorant of blended teas, or frauds. Currently awaiting a response on my request for a full refund. Order was processed timely and arrived when promised."

"I received organic chickpeas last February, 2017 and they should last up to a year but they acquired a certain type of bug in the started bag but was sealed, stored in a can. The "team" said the bugs originated in my cellar which is not true, the northern beans and lentils are fine. Nuts.com is so cheap for not crediting me the $19.97 for the 5lb bag and offered a 10 dollar credit. I can't believe an established company would be so greedy for another $10 with a good customer just because the beans were almost at an expiration date. I will buy elsewhere."

"I ordered 8lbs of a variety of sweets and nut mixes. All have been amazing! Amazing value too!"

"I ordered over $200 worth of chestnuts from nuts.com which arrived within a few days. However, they were full of mold and worms!!!!! Don't waste money buying from this company."

"I paid 1.5 times more shipping fee than my order cost and had to drive to the shipping company to pick up my order. Even I learned by chance my order arrived. And recently Nuts.com advertising on their website that shipping is free to Canada.
What a disappointment."

"I placed my order around 2 pm yesterday, and woke up to it being on my porch this morning...unbelievable! I have ordered from you numerous times orders always show up so quickly...not to mention I always LOVE what I order...you have a customer for life here!"

"My order came in a timely manner and was packed well. I ordered sunflower and pumpkin seeds. Both taste great. The raw pumpkin seeds are the largest I have ever purchased. They roast very well.

Very pleased ..."

"I have ordered multiple times from nuts.com and always enjoyed fast shipping and superior products. This last time one of the 5lbs poppy seeds ripped open and about 3/4 lbs poppy seeds ended up in the box and even outside of the box during transit.

I sent an email to their customer care and received a response over the weekend in less than 24 hours informing me that they will send me a replacement.

I'm happy that nuts.com stands by their customers when things don't work out. I will remain a loyal customer of theirs and highly recommend them to anyone who is looking to order from them.
"

"Upon visiting nuts.com, you might be led believe they sell amazing, premium quality nuts, dried fruits and other healthy snacks. While nuts.com operates like an efficient business and has an extensive selection, they sell a mediocre product that is hidden behind a manipulated review system.

In terms quality, their nuts and nut mixes are on par with what you’d get at an average grocery store, like Giant. They have some creative fruit combinations in their jams; however, their 8oz jars carry premium prices and are still no better than grocery story quality and are, unless stated as organic, contain significantly processed fruits. The dried fruits are where things really fall apart. Most of their dried fruit has significant added sugar, which creates a candied product that is nearly 80% sugar (by volume). Their product pictures are very misleading as they do not show the sugar coating on their products. Because they control the reviews that go up on their site, you will not find any actual reviews pointing out this issue. That said, my friends and family agreed that most of the dried fruits had a good taste… when compared directly to candy.

The big issue with nuts.com, however, is that they regulate exactly which reviews go up on their site. In fact, they don’t even provide a medium for users to submit reviews; we are left to assume that they’re cherry picking bits and pieces of positive feedback coming in from their user surveys. As other reviewers have stated, customer service has no interest in providing cash refunds. I emailed customer service with a set of highly negative reviews for all of the products I ordered and, in return, I got a credit for 1/3 of my original order and no guarantee that my reviews would go live on the site.

Because of their average product, controlled review system and difficult refund policy, it’s clear that nuts.com is using their highly-trafficked .com domain name to drive the search engine traffic needed to support their sales targets."

"There is a glitch on the website in the billing department. If the billing address is a different zip code than the shipping address, they would attempt to bill the shipping address zip code, which would result in the order being denied. They don't tell you this until the expected delivery date. Personally I think this is a sign the website is highly insecure and vulnerable to hackers."

"They had trouble processing my credit card. I order a lot online from different companies and have never had a problem. They called, or I assume it was them and wanted to confirm some credit card info. With so much cyber security issues going on, I felt uncomfortable and told them to cancel my (small) order. Something is not right here and perhaps will know more later. If in doubt, don't give out info over the phone and cancel. "

"They doesn’t give any refund. Even it is their fault. Customer service team battles very hard with customer, for each dollar, to avoid refund. They give just a credit. So, they persist me to make a new order to use this credit. They hide true ingredients.
Nuts.com, it is a shame!
There are a lot of positive review on their website. But you can just read it. No option to write.
Beware!
"