ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.05/5
Shipping & packaging:
0.00/5
Customer service:
4.32/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-11-05

Fast, affordable and professional

"Ordered a part online, got best price and fastest processing. Thank you!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-11-05

excellent

"great prices and a great delivery experience"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-11-01

Best place to buy parts!

"Big shout out for the guys at parts counter, they are the best!"


Verified
5/5

2023-10-23

Fernando in parts is the best!

"Wherever Fernando works (previously at Kearny Mesa Toyota), he will help you find the parts you need. He’s the most knowledgeable and helpful person. He’s the best!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-10-12

Returning customer

"The people at the spare parts are very helpful . Ordering the parts online is easy and I will continue to order my parts with Norm Reeves Toyota spare parts.."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-10-03

Good retail store

"Francisco is very good & helpful sales agent!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-09-15

Buy parts

"It was great to have a parts "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-09-10

Easy pickup

"Product was there and they handed it over politely and helped me with all my questions"

Detailed Review Benchmark + -
Overall customer service
Likelihood of customers making future purchases

Verified
5/5

2023-09-10

Trunk latch

"Efficient staff and part received in 2 days."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-09-09

Easy process

"Part was ready to pick up the very next day "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-09-08

Great service and quick pick up

"It was a great transaction and quick turnaround time. Online order had a great pricing and quick pick up in location. "


Verified
5/5

2023-09-07

"Great price. Great and helpful staffs. Very easy to order online. I ordered at night around 9:00PM and all my items were available for pickup a day after."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-08-31

First class!

"Came by to purchase brake pads and rotors……My first thought was how pristine this dealership is. Young man at the parts counter was courteous, professional, and over the top helpful. I believe his name is Fernando Cortez,Keep him! I watched a janitor keeping the floors clean from footprints, you can see everywhere how this man keeps up on his work. My experience was just so positive that I could not help but say to myself that this is where I will buy my next vehicle. This is silly, but being a veteran I can’t help but appreciate the flag! Thank you for putting old glory up like that, it’s an icon and should be treated as such. Pat your team on the back"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2023-08-28

best price online

"Great price. Great staff managing the order - called to confirm the VIN."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-08-23

Easy transaction; prompt shipping

"Great place to buy "Toyota" parts. I was amazed by the fastest delivery I have ever experienced. I was like, wow, this is the same experience as buying the parts in person. Thank you Norm Reeves Toyota for your premier customer care."

Detailed Review Benchmark + -
Likelihood of customers making future purchases