"I must say that my first experience with Neobits will probably be my last. I ordered an IC Realtime NVR and four IP cameras. I contacted sales and they said they were in stock. So, I placed the order. Several days went by and I had not received any communication on my order. When I went to the website and checked on the status, it said the products were backordered. Once I received my package, I only had the NVR and ONE IP camera (which did not include any instructions or installation hardware). Needless to say, I am not pleased with the level of service.
Thankfully, the only saving grace for this review is because of the customer service person who helped me, Jane. She was able to communicate with the warehouse and get them to "find" the remaining 3 IP cameras and send them via UPS 2-day Air. They were supposed to have arrived yesterday. No cameras, yet."
"This was my first experience with Neobits, Inc. and I am very happy with it. The item I purchased showed up earlier than expected and is exactly what I wanted for a very good price."
"I needed these parts really fast and the only site that said they were in stock and could ship immediately was NEOBITS.COM. I gave them my business and they COMPLETELY delivered! Even though there was a hiccough with the method of shipping I paid for versus what the tracking information indicated, they stepped up to the plate and next-day shipped another set of parts out so I would get them within the original desired deadline. AMAZING!!! Good luck try that with just about any other online retailer!!"
"Delivery was quick, packaging was more than sufficient to protect our hinge and the item arrived in perfect condition."
"Neobits inc. sent me what i wanted in a timely manner. at a good price I would buy from them again."
"Got what we needed at a lower price and much lower shipping!"
"The items were reasonably prices and shipping was EXTREMELY FAST!"
"Great selection, fast and accurate."
"neobits has been an axcellent source for high urgency solutions in which my company has had to implement. as far as assisting in the process , neobits goes above and beyond to render the best solution they have at their disposition. I personally have only worked with sales agent arvind, who has earned a place on my list for go to guy in case of time constrained solutions. also a paitent, flexible team from what i have perceived, especially since i know i can be very overwealming at times. also hada chance to deal with a cancelation/refund case with neobits, in which due to availability I canceled order. process was smooth and received refund no problem. overall an excelent supplier, with flexible pricing,good logistics, and an extensive catalog.
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"The ordering experience was relatively painless, and all items arrived as described and in good condition. We were very pleased with our ordering experience, and would definitely order from Neobits again."
"Excellent transaction, super fast shipping, great communication, product exactly as requested w/o difficulty. I had to return due to my security company's cabling issues, but the return process was smooth, and Neobits was speedy with all customer service. I highly recommend Neobits, and will definitely continue to do business with them in the future. A++"
"The products that we bought were sent by the date that Neobits proceeded our order. Such a good service"
"My purchase arrived super fast and was in perfect condition!
Excellent!!!!!
I did call customer service for help with purchase and they told me that for this item i was only able to order online."
"Customer service was excellent. Their product knowledge and pricing are a big help. Look forward to doing business with them soon."
"Neobits had the best price on the cooler I wanted with a reasonable shipping cost. The order was filled the day I ordered it and shipped. Fast and accurate service with no problems."