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Verified
4/5

2012-08-22

"I'm really happy with my phone.Everything is in order and the delivery was very fast.The only bad thing was that I received the phone locked but thanks to the support by chat I could resolve this issue.

Thanks for everything.

BR,
Carlos A.
"

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Verified
1/5

2012-08-17

"BEWARE Stay Away! A Timeline of Disappointment:

Jan 30th: Initial order of amazing new device the Galaxy Tab 7.7! (Samsung P6800 Galaxy Tab 7.7 16GB WiFi & 3G (Unlocked) (White); Cart Discount 619.50)

Feb 7th: Call to follow up on why order has not shipped yet. (asked to pay extra to finally get the item shipped in a different color as there was an error in the system that allowed an "in stock" item to sell out). Charged an additional $19.00 to finally get the item shipped in a different color (this color was actually the one I wanted but was listed as out of stock on the website).

Feb 16th Item FINALLY Arrives however the SIM Card is not working. I call them and they tell me I need to setup an RMA online.

Feb 27th: Initial RMA setup for the device. RMA#1000XXX

March 25th: Followup email to find out status of RMA as its been almost one month with no response from Negri.

March 26th: Told item needs to be repaired before RMA can process.

April 30th: Follow up amd told that the item is still being repaired.

May 10th: Am asked to pay another additional fee of $55.00 to get the item fixed.

May 28th: Item is returned back to me instead of being RMA. Four months after the initial order...

This is no way to run a business.
"

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Verified
5/5

2012-08-14

"Fast online service and the best selection out there. Would recommend to anyone!"

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Verified
4/5

2012-08-08

"About five months ago, there was a running sale on the galaxy nexus, which was one of the high tier phones at the moment. Retailing for over $80 price offered at negri, I bought from Negri Electronics (first time buyer). The payment process through amazon was very adequate, and it was shipped right away, which features ranks very high in my agenda when it comes to pricey gadgets.
After a few weeks, the device died. Negri decidedly helped me to get a working phone again, so I can thank enough Sergio from customer service who provided an over the top and helpful service experience. Thanks !
"

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Verified
4/5

2012-07-22

"i ordered the htc one x delivery was on time package was in original box no issues with the phone thus far the negricare on line help was great answered all my questions my only complaint was the web site did not offer enough info about the item i was ordering eg what was included in this deal and an in the box listing.the lack of that made me feel unsure what i was paying for. i hope my next purchase would reflect this review I HOPE"

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Verified
4/5

2012-07-22

"Excellent service, quick delivery and answers to my questions"

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Verified
5/5

2012-07-22

"They have pleasant customer service! i called for a return on what might have been a shipping faulty item, though they had every right to not exchange, they didn't refuse to. Now i have my mobile product up great and running!"

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Verified
4/5

2012-07-21

"Overall a very good experience with this seller. I ordered two phones. I was in a hurry and paid extra for expedited shipping, processing the order took a couple of days for one phone, while it took an additional day for the second which was shipped from Florida. Fedex mashed one box--not an issue with Negri, but product was undamaged. Seller very good with shipping status emails."

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Verified
5/5

2012-07-19

"I ordered the unlock of my 2 iPhones. The order was easy to put online, the customer service were very fast in replying to my questions and were very helpful and courteous, the speed of the transaction was fairly fast. Overall, the service is great. The price however was a little bit moderately high but I am happy with the results."

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Verified
1/5

2012-07-18

"Worest company I have ever had to deal with.
Gave me the run around about returning a defective device that Motorola customer service even said it was.
Then wanted to charge me a restocking fee.
Took 3 weeks for them to refund me.
"

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Verified
5/5

2012-07-18

"My experience with Negri Electonics is the best I have encountered till now.
Their service is prompt and accurate.
The process of order placement was also very easy and their customer care executives were excellent. They are enthusiastic and have every piece of information what the customer needs.
I don't hesitate to do business any umber of times with Negri Electronics in future.
"

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Verified
5/5

2012-07-18

"I got my phone on time and it is exactly as described. I am using it in Zimbabwe on a GSM network without any problems. I also was helped to my satisfaction on the questions I asked during a chat session with one of the Negri staff. I would gladly do business with this seller again."

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Verified
5/5

2012-07-18

"I love the easy to use web site and the layout of the types of phones offered Also the filters that they have so its easy to sort through the phones. The delivery time is great and the products are more than what you expect."

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Verified
5/5

2012-07-09

"It was my first time buying from Negri, and also my first time buying an unlocked phone online. As you may probably know, unlocked devices cost quite a bit of money. I wanted to buy an Asus Padfone, and Negri was one of the retailers that had it in stock.
I first contacted chat customer support in the morning, and confirmed that they had the item in stock. They were really nice and professional, and did not pressure me at all.
I told the rep I wanted to do more research and he was cool with it.

A few hours later I got contacted chat again. It was on a Friday and I really wanted the phone the next day as I was leaving town the following Monday. I thought it wouldn't be possible, but Ted from customer chat told me that he could make it happen.

I ordered the phone at around noon, and got my shipping email just a few hours later. Shipping was really affordable for next day overnight too. So far so good.

The next day I checked my tracking and the delivery date was pushed back to Tuesday! I contacted Fedex first, and then Negri.
I was really surprised to see that Negri replied to my email that same day, as they are not open on the weekends. I knew that it was up to Fedex at that point to deliver my package, but I was really glad to see that Negri promptly replied to my email.

Thankfully my package did end up getting delivered on that Saturday, and I have been enjoying my new phone ever since.

In conclusion, Negri rocks! And Ted is awesome. I will definitely shop there again.

-Guy
"

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Verified
5/5

2012-06-23

"I recently bought the Galaxy S3 through Negri because they offered the lowest price at the time. Even though their shipment delayed (like everyone else) they kept me completely in the loop about the situation - I did not feel like I was in the dark at all. I truly appreciated the effort, and eventually I received my S3 earlier than their estimated date. It was great doing business with them - and would buy from them again!"

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