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Product & services pricing
4.00/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.31/5
Customer service:
3.54/5
Return/Replacement policy:
3.34/5


5/5

2024-05-09

Toka plum

"Recieved my toka plum today. The tree is perfect dispite FedEx delivering an open damaged box. The tree was packaged so well it was in perfect condition. Hoping the tree grows as good as it looks"

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1/5

2024-05-08

Terrible experience!

"

After several weeks of not receiving my order, I asked to cancel it as it was still in "processing" and I wanted to get plants in the ground. I was told there is a 20% fee for canceling which I still cannot find in any fine print of ordering so it must be well buried. They said they were waiting until it was warmer to ship, which is also not clearly listed anywhere on the description of the product. So I waited another full 2 weeks to receive, well after we were not having any frosts predicted. Just received the dwarf boxwoods today and for $50.00 each they are only just slightly bigger than a can of diet coke. They also arrived with loose bags around the pots so all the dirt was all over the box and none in with the roots. Ugh. So very disappointing. If I could give 0 stars, I would!

"

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5/5

2024-04-17

One of the best

"I have used numerous online nurseries. Nature Hills is one of the best. Plant ship within days and arrive in perfect condition. Nice size healthy plants and fast service is very much appreciated"

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4/5

2024-04-08

An Old Time Memory

"I ordered a blue wisteria for My Father, who has fond memories of his Grandmother having one. Ordering was very easy. I was kept informed of the order & about when it would be delivered. Highly recommend ordering from this company."

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5/5

2024-03-14

Nature Hills Nursery

"This is the 3rd and 4th time I have used Nature Hills Nursery ever since last year. I've had two landscapers down here in Texas that my Lilacs, Magnolia tree aren't and don't grow here in Texas. Well after a year ago, they are growing and blooming. Someone here also told me Pink Dogwood trees face the same fate. Well, we'll find out as my trust in the quality of Nature Hills Nursery products goes against the thinking of these native Texans!"

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5/5

2024-03-12

Perfect Experience

"It was easy to order, communication was good without being inundated with excessive emails, excellent description of product, and if you read through the site I would say it would answer 99.9999 percent of any questions you might have. I have not received my current order since I just placed it but I have purchased from them in the past. They were the best packaged and healthiest trees I have received. I ordered trees from another online seller which were bare roots and after 3 years and 4 attempts I switched to Nature Hills and have had ZERO problems!"

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5/5

2023-12-22

Red Maple tree

"arrived quickly, in excellent packaging and condition."

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5/5

2023-12-22

Loving my plants!

"The shipping was quick, plants came well packaged and very healthy. Pruned nicely, so they have a shape that is giving them great start. All I had to is to plant, they are doing great now! Zone 5 "

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5/5

2023-12-21

Perfect shape!

"They arrived well-packaged and the plants were in excellent condition. They’ve been in the ground for a couple of months and are thriving (so far!). "

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3/5

2023-12-11

Wisteria tree

"Bought 2 Chinese wisteria trees. Both delivered but 1 seemed to be a little weaker than the other, but of course they were young and just delivered. I contacted customer support and they told me it should be fine if I took care of it per directions. Well fast forward almost a year and all I have is 1 alive tree. So I guess not bad 1 for 2"

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1/5

2023-07-03

Chinese wisteria tree

"It arrived dead in the box. I planted it so hopefully it comes out of it. But not happy"

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5/5

2022-12-06

Lookin Healthy

"Bought Ann magnolia at a great price. Easy check out. Way fast delivery like next day almost. Was delivered upside down. Need to make boxes. But even though was upside down. The box construction was what saved this plant. Thus packing was just great. Opened box to one good Lookin Healthy plant. Well watered. Pot wrapped in plastic bag to hold moisture keeping plant moistly feed. Got some good service. Customer service replied within two days with answer to gyrations asked about the QR codes on receipt that I couldn't print out. Now just hope this plant will like it at my home in southeastern Pennsylvania. The one planted here since 1975 did til I fell over just last week. So bought this one to take its place."

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3/5

2022-11-27

Great Value but You’ll Need a Green Thumb

"Hard to find trees (Little Cado) for an excellent price. However, both trees I purchased arrived in less than perfect health. I’ve been able to nurse the first back to health and have high hopes for the second but don’t expect perfect specimens."

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5/5

2022-11-02

Nature Hills is exceptional

"Not sure whats going on up in Nebraska but whatever it is, its working. The trees I have ordered have been the healthiest & straightest trees than I can find. Im addicted to the autumn cherries. They are fantastic bloomers. Always on time & in perfect condition. "

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5/5

2022-10-22

Happy Planter

"I am extremely happy with my order from Nature Hills. From the website with the informative catalog, to the 75% off offer on a second one after I put the first shrub in my order basket, to the fast shipping and delivery, to the way they arrived with no damage to them, and to their healthy, robust appearance!"

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