"Great communication and quick shipping! Kept me informed throughout the entire order. One part was discontinued so order was reduced. The still charged full shipping on 2 items so once I recieved it, I called to see if they could adjust. They apologized for the mistake, agreed with me and then refunded more than I expected! Thanks!"
" Parts were shipped on-time as expected and everything worked well."
"Was Shipped the wrong two items. I tried to contact by both telephone and email and have been ignored. This company sucks ass; stay away from them!"
"Placed order online and expected smooth transaction. Quickly received order confirmation. Quickly received status update product would be shipped soon.
Then received update stating they could not ship the item because prior orders had been damaged in transit.
Waste of my time and should not offer the product online if they can't ship it. = POINTLESS"
"Parts arrived as promised, packed well (not over packed) and the parts were exactly what I needed. Installed them easily and are working fine"
"Great company, helpful and friendly staff, quick response. I spoke to Danielle, she was very helpful in finding the correct part for my vehicle quickly. Even sent over illustrations to make it easy on me to see which part I needed. I will definitely be a returning customer. "
"very positive experience-listing your vehicles VIN number insures an exact part match. A++"
"The part I ordered was exactly what I wanted and delivered n a timely manner. I have bookmarked their site for easy access when I'm in the market for hard to find parts for a vintage car.
Great job everyone. A bit pricey but worth every penny."
"Nalley was able to locate parts that other dealers reported as "Discontinued". The prices were fair, shipping was a little bit late, and all parts arrived without damage. Good business."
"SATISFACTORY EXPERIENCE, ATTENTION FAST AND EFFICIENT."
"On Thursday, I found the GMC part on-line that I needed to make the repair on my truck. I called and spoke the parts department about needing delivery for the weekend via FedEx Home Delivery. He assured me that it could be the next day and could make the Saturday delivery via FedEx Home delivery. He even advised me to put comments on the order in the message box. I confirmed the order Friday morning and that it would ship that day. Friday afternoon I received a call advising they couldn't ship my order. Now the only way to get the part was to have it ship FedEx overnight Saturday delivery (high frt cost). I asked if they would split the freight with me because of their mistake and receive an answer of NO. I had to cancel my order as I needed to make the repair this weekend. This was my first experience with Nalley GMC and most likely my last."
"Great seller, thanks for fast response & shiping"
"I looked all over the area where I live. There was no GMC or Chevy dealers that had the part for my truck. I looked online and found the parts I needed for my air conditioner at Nalley GMC. I ordered the parts and they arrived in 3 days to Seville Ohio. The people at Nalley were real helpful and the price was the lowest I found.
Doug Lampert
Seville Ohio
****@****"
"Nalley was able to locate parts that other dealers reported as "Discontinued". The prices were fair, shipping was timely, and all parts arrived without damage."
"Very nice and friendly. Got parts as requested. "