"Never ever shop on this page. I ordered supposedly mini washing machine tub and paid $57 and they sent me a rubber bowl that you can easily purchase from dollar store. I contacted the seller and told me to mail back to China address although the actual package sender’s address is chino California. Be careful on shopping on this site www.GetQGear.com"
"the site's ad got out by accident. saw a carpet in 3D, round as a hole. looks perfect in the photo. this speaks of a photo shop. in fact, they sent reshchin's ****. thin and smelly. the print on the carpet is made by Mexican hands. I DO NOT ADVISE TO ORDER ANYTHING THERE, as well as you pay a restoring fee of 25% and your shipment back. DO NOT PUT IN **** - WILL NOT PUT..."
"I wish I would have read the reviews before I ordered from this company. Complete rip off. Everyone of the reviews I’ve read are exactly what happened to me. You can email but you’ll never ever receive a response. I requested a cc to my email and a bcc to another email, I never received a copy to either emails. I’m surprised I didn’t check this company out first before ordering because that’s what I usually do. I will never order again to any company I don’t read reviews first. My last online ordering wake up moment....‼️"
"After reading the reviews i was glad I at least got my product. Turn out it doesn’t even work. The cord doesn’t stay in my phone and when it is in there it doesn’t even charge. They offered me a refund but then I got an email stating the refund wouldn’t go through. What a load of crap. Why wouldn’t it go through? Because you just want keep my money. They offered to put it in my PayPal but I’m leary of giving them the address. Do not but from them."
"I ordered some beanies SIX MONTHS AGO and have received NOTHING! I have tried to contact them through several email addresses, but it either comes back as undelivered or I get no reply. And there is no phone contact information. DO NOT WASTE YOUR MONEY!!!! You will not receive their products or a refund!!"
"I ordered 2 beanies in October 2018. Charged my credit card right away, never got product or refund. Total scam!"
"So I ordered a beanie with the hole for your hair for my daughter for Christmas and it was a speratic thing on Facebook. I don't even know if this is the correct company but all your other complaints sound the same as mine. I get an e-mail from MYGEARONLINE saying it shipped within 24-48 hrs after my order and this was Sept 17,2018. I e-mail back after 2 months or so inquiring and they responded with we will get back with you within 24 hrs (basically). Then I get an e-mail from a one name Justina (support team) no last name no company contact or tracking numbers. At end of November I e-mailed again and get no response at all and again I tried after Christmas and same. Someone needs to see about BBB in Florida because my bank statement puts the company there and my bank refunded my money from the company when I did a dispute today and I am thankful but not satisfied at all. I seriously want them to pay not my bank."
"I ordered 3 months ago and never received the product. Its a complete rip off. I highly advise DO NOT WASTE YOUR MONEY."
"Have not received my order and noticed on postal tracking that my street address on contained the first two numbers and no street name. Cannot get in touch with customer service other than their standard template emails that do not specifically address this concern. Package is stuck in transit. I attempted to use their template email to contact them and received a response stating "package is on time and will not receive a refund". I didn't ask for a refund. I simply asked to correct the address.
I spoke with customer service reps at DHL eCommerce and the USPS and they were so helpful but stated I needed to contact the vendor, Silly Gear, who absolutely has no phone number or no way to contact them other than those email templates and their canned responses.
I have filed a complaint with the BBB and encourage everyone else to do so. Companies cannot be allowed to take money and not deliver goods/services as contractually promised.
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"I ordered a poster on 11-3-18 it should have arrived between 11-9/11-16. They e-mailed me on 11-18 saying it is in production process. 12-11-18 I requested to cancel the order.12-12 They responded they were having unexpected delays it would ship in 7-10 business days and gave me a 10% discount and that my cancellation was not approved! How can you not approve a cancellation when delivery should have been a month before?!
I have filed a claim with my credit card company. Silly Gear is also saying that the poster has been delivered on 12-24-18. Almost 2 months after my original order they say it was delivered. I did not ask for a discount, I told them to CANCEL the order! "
"I told them I wanted to cancel my orders. Same thing, couldn't and it would arrive on such & such date. It said it was in printing from day 1. I contacted them through messenger. They blocked me! "
"Never received order—got conflicting information; first, the order “had shipped”, then, it was “in production” and I was not allowed to get a refund. Next, they wanted to place the again! It’s all a scam. I tried to report them to Facebook but I don’t know if that did any good. What can be done?"
"Ordered t-shirt and pendant October 11th. Received shirt, no pendant. Will NEVER use or recommend this site. "
"I have not received my product and will hunt these criminals down. I care less about the product now and URGE everyone to contact Better Business Bureau to stop them and arrest them."
"Worst site ever. Do NOT throw your money away "