ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2010-01-22

"At first, they send me an email saying my item has been shipped then i received another email saying that it was canceled. This was 16 days later!!! Also, they sent out a mass cancellation email with 2700 emails on it. They have no respect for customer privacy.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-01-22

"FRAUD! Dishonest Store. Horrible Customer Service. Gives out personal information. NEVER SHOP HERE."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-01-22

"Ordered on 1/9/10, said my order was received. 2 weeks later they cancel my order and claim that it was out of stock. Ok, but they sent the same email to 2700+ people with all of our emails for the world to see. What a terrible company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-01-22

"These guys are idiots. This guy summed it perfectly.

Step 1: Offer an excellent sale/deal.
Step 2. Don't have any/nearly enough stock to fulfill said deal.
Step 3. Wait for orders to pour in.
Step 4. Cancel all the orders.
Step 5. Now, armed with all the customer's info, send them an apology email with a chintzy coupon to your store hoping that they come and buy a normally priced item.

Rinse. Repeat. These guys are thieves.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-01-22

"DO NOT SHOP HERE.
It was one thing to advertise a product and not update the in-stock information, but it was another to reveal thousands of emails to the public.
THEY DO NOT CARE ABOUT YOUR PRIVACY HERE.
BUY AT YOUR OWN RISK!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-01-22

"Order was cancelled after many days. mygearstore.com also exposes customer privacy through mass emails regarding order cancellation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-01-22

"Back-ordered product and took a month to tell me that it's never coming. Shared my email list with a bunch of random people. As an "apology" they sent me 10% off coupon making my privacy worth 50 cents. Thanks!

DO NOT ORDER FROM THEM.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2010-01-22

"Did not find out until 15 days after order was placed that my order was cancelled. They emailed me and 2700+ other users in the TO: section of the email and now my email is open to others. This is a serious privacy issue and fault in their company. Beware!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-01-22

"They canceled the order after taking it...and now in their cancellation email...they exposed My email address to the world....please avoid them..there are tons of good stores out there!!..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-01-22

"Terrible. Not only did they take a ton of orders for a product they probably never had in stock, they then sent an email to 2700 people without BCCing their email addresses. So now not only does My Gear Store have 2700 people's information, but any spammers included on that email probably do now as well."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-01-22

"I ordered an iSkin case from MyGearStore.com after seeing they had it listed on sale for $2.95 on several deal sites. When I ordered it everything showed is stock but after a week of waiting they sent me an email saying the item was discontinued. I've since contacted iskin inquiring about that specific case and they are still activly producing it but they sell this case for $44. Not only did they lie about the status of the item they also sent an email with my email attached to 2,700 people. This company lists products at really low prices on bargian sites then they make up a lie to get out of honoring that price only to offer you 10% off anything in their store... Bait and switch. Shady company.. DO NOT DEAL WITH THEM!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-01-22

"Worst store ever! Don't buy from this store, they will reveal your email information. They advertised low price for hot items to get your email for their marketing purpose, and will never ship your order. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-01-22

"Major Bait-and-Switch company, lists cheap accessories and then never delivers any. Obviously doesn't have any kind of inventory check, and probably never intends to ship the items in the first place. I have placed three orders of three different items over a few days and all have been "cancelled". To make matters worse, they have sent out a MASS cancellation email, with everyone's email address exposed. Very unprofessional, would avoid this company at all cost."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-01-22

"I would just like to say thank you to this terrible company for not only telling me 2 weeks later that my order was cancelled, but also for exposing my e-mail address to the entire world wide web - and therefore invading my privacy. Im going to thoroughly enjoy the spam emails. Jerks! DO NOT ORDER FROM THIS COMPANY"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-01-22

"It took 12 days for them to notify me that my order had been canceled. Also like the reviewers before me, my name was sent to 2,745 other people!

Oh, and they mass follow to get attention on Twitter. That's pretty annoying too.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A