ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-05-01

"I just received my first book from you and the book as well as your service EXCEEDS ALL EXPECTATIONS. You have a great company, a beautiful product and excellent service. I will be proposing your product to all my clients."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-30

" Just received my books and wanted to let you know I am totally thrilled with the result.
Your software is extremely easy to use and your service is so fast it's amazing - just 1 week from uploading my book to receiving your fabulous product.
Thank you so much and I am looking forward to using your service again.

Kim
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-24

"The quality of the photobook is outstanding and the software is simple to use. Production and delivery took less than one week. Very pleased with the results and highly recommend MyPublisher to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-17

"Ordered a "Deluxe" Hardcover book with dust jacket from My Publisher, the printing quality of the book was great, the dust jacket makes it look like a book from a bookstore, the paper used was very thick and sturdy - overall excellent print job. I have ordered from other online publishing sites and never received quality this nice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-12

"This company is incredible. I decided to make some photo books, so I tried 2 other companies before I tried My Publisher. The My Publisher book was so much easier to make, and the quality of the book was also much better. The pages are thick with very clear pictures and great color accuracy. The book I made was for a wedding, and I think I will be able to sell these albums easily with this kind of quality. The cover has a beautiful glossy finish and looks fantastic. Also, I received my books in four days which was great. I will continue to use My Publisher for future picture book purchases. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-07

"I happily received my books just in time for my event on Saturday. The book was a big hit! Lots of people asking about where I got it. The quality is top shelf and I will continue to show everyone! Keep up the good work. You have a great product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-04-05

"My experience finds that purchasing product through the internet is relatively speaking,okay. However, in some cases the buying experience is outstanding and deserves the recognition. My Publisher is one of the few that deserve your business. The product, ease of use and purchase, the value, and the service are as positve as any can be. I found only one fault: The inability to dialogue by phone. However, not critical to their system. I strongly endorse their product purchase and experience for anyone.
B Gold
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-29

" Thank-you for such an amazing book.? I made 2 family albums for my children
and am floored at the quality of these books!? Thank-you, Thank-you!
> I was amazed at how fast the printing and shipping process was.? God-Bless you
and your company.? I will definitely be using you again this year and will tell
my friends and family about your business.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-25

"I just received the books and I am EXTREMELY PLEASED with them.

I was so surprised I got them so quickly. And the glossiness of the jacket cover, the weight of the paper, the sharpness of the images - everything just screamed quality.

I've ordered from other places like Shutterfly, they look so dull compared to the ones I received from myPublisher.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-13

"I just received my 1st book from My Publisher yesterday. I love it. I am so impressed with the quality from the colors, binding, cover and ease of use of the software. I had a book made through Apple and it does not come close to this. I will recommend your service to anyone and all. I am now thinking of my next project with the possibility of selling it. Thank you. Bob Byington"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-11

"I'm sure I'm not a stand out customer but just wanted to say this product keeps improving and getting better with each book I create. I would say I've done at least 15 since late 2004 and each one is a treasured keepsake and many have served as priceless gifts. Thank you and keep up the great work!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-06

"I placed the order for my book at 2:00 a.m. on Monday morning March 3rd and received my book at 3:30 p.m.on Wednesday March 5th. It was also shipped from the U.S. to Canada so customs was involved in the process. Unbelievable service.

I had done extensive research on the web and finally decided on MyPublisher after reading reviews like this one. I will admit I was a little nervous at the outset but the book was so easy to put together it took no time at all.

My expectations were rather low and I was prepared to be disappointed and had a Plan B in place in case this did not work out. Well, needless to day it DID work out much better than I could have hoped for.

It was a present for my wife on my daughter's first birthday and was supposed to be a surprise. Well , when the book arrived I just had to show it to her because I was so impressed by the quality. Her first reaction was surprise and then she started to cry. It was very emotional. She was amazed that I could put something like this together. I'm not going to tell her how easy it was just yet. She may as well think I slaved over the book for weeks. It does look very professional.

One thing that impressed me most was how you were kept in the loop at all times. They e-mailed me a confirmation as soon as the order was placed as well as the option to cancel the order within the first hour. Impressive. Then they let me know the book was in production and after this they told me that the book had been sent. I was always aware of what was happening with my book.

The software they provide is pretty well idiot proof. I say this because if I can use it, pretty well anyone will be able to figure it out.

I have already ordered a few more books from them and would not hesitate to recommend this company in the future. Good luck with your photo books.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-02-26

"All I can say is what a Blessing it is to have found My Publisher. The books are incredible and how fast I had them in my hands, Good Lord. My husband asked if the business was around the corner and walked it over to us after printing. Thank you so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-02-04

"I would like to compliment you on your excellent customer service. I have used Bookmaker for quite a while and have recommended it to a number of other people, and will recommend it now with even more conviction, knowing that, in addition to delivering a quality product, your stand up for your customers' best interests.
>
> More businesses should conduct themselves in this manner.
>
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2008-02-01

"I just received this shipment and I am totally blown away by the quality of the product, not to mention the incredible speed with which it was processed and delivered. I uploaded the project on Wednesday evening and received the finished product on Friday. Can't these people work any faster? :)

I teach digital imaging on a part-time basis at an adult education center and many of my students have expressed interest in photo books. I will certainly be encouraging them to explore and utilize the services at MyPublisher.com. They do a really great job.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A