"It seems many online orders are subject to mistakes due to miscommunication, misrepresentation, human or mechanical errors or whatever and I have returned my share of these. My order from mountguys.com was exactly as advertised, was exactly what I wanted, was shipped in a very yimely, professional manner at what I consider a reasonable price and I truly appreciate those facts and would not hesitate to do business with the Mount Guys again. Thank you."

"These folks are truly what an internet store should be. Great,easy to use web site, hard to find products at very good prices, prompt shipping, very responsive e-mail customer service and a delightful lady that returns phone calls. Don't even think about going elsewhere"

"I brought a (free to me) used roadmate 760 back to life in three clicks @ mountguys.com and i saved a lot of money. All it needed to work was a new power cradle/base. I've since ordered a car adapter cord for it-for $15 dollars less than target.com!! WOOHOO. Great products,that are hard to find anywhere else, best prices and quick & VERY reasonable shipping. The web site is also a breeze to navigate with my rural dial up service. A+++++ all around for mountguys.com!!
MERRY CHRISTMAS ALL!!
"

"I ordered an article from them ans after talking with them, they told me that I didn't bought the right handlebar mount for my garmin. They modified my order and the right article came to me 4 days later. Delivery was very fast and service excellent I recommend this seller."

"I wanted to let you know that my order with you guys came fast and packed well for shipping.
The mount MFX32 that I ordered is better than I thought it would be. Its heavy duty and fits
My GPS perfect. Thanks for a great product.
Steve
"

"I purchased an a/c vent GPS mount from the Mount Guys and it was really small, a very nice design, and it worked really well. I was able to easily remove it when I traveled so I had it for my rental car. When I removed it from the vent in my rental car, I dropped one of the two clips and it went down the a/c vent. I thought I would have to buy whole another mount which was only $10 but I sent a quick email on a Sunday evening asking if they sold spare clips. About 2 minutes later, a reply message popped up and it was an answer to my question! They did sell spare clips for only $5.00 with FREE shipping. I have purchased several things from The Mount Guys and they have a huge selection of items on their well designed and easy to use web site. Their Customer service is absolutely the best I have ever experienced! I will not go anywhere else for my GPS needs and I highly recommend it to anyone needing anything for their GPS!"

"Fast worldwide delivery, good quality. I ordered my Garmin GPS Mount on Sept 19th, it was delivered to my home in the Netherlands on Sept 26th. I used it on my MTB Sept 27th.
Even with shipping and handling total cost was a bargain compared to prices over here.
I can recommend the MountGuys!
Jos, Veldhoven, The Netherlands
"

"I accidently placed this order twice. I sent an email on Saturday to cancel the order. I had the return email in a couple of hours. That is great service.

I have ordered other GPS mounts from this outfit. The price and shipping is low, and the service is top notch. I will always by my mounts from the Mount Guys."

"I ordered a BENDY golf cart cupholder mount for my SkyCaddie 5 for my buddy's birthday. I received the mount in plenty of time and was elated, but then deflated when I thought I had received the wrong mount.

I emailed the company, explained the dilemma and that I needed the mount for his birthday party on Friday. They sent me a replacement mount and pre-paid return shipping label by priority mail without question and hesitation.

The replacement mount came in time for the party! Then I realized I had not looked at the original mount closely enough. I had the right one all along. Now, I had two of them.

I offered to pay the additional shipping I caused them for my error and they said "forgeddaboutit". They were very nice and helpful, even though I am the one who messed up.

I will do business with them again."

"I purchased the Ipod Touch Car Vent Mount (SM229-iPhone) recently.
I had emailed customer service before the purchase to ask if the sliding base tabs at the bottom of the unit would allow the charger jack and the cassette adapter jack to be plugged in at the same time.
Copy of email:
"I am thinking about ordering the SM229 Car Vent Mount Holder for my Ipod Touch.
I just want to make sure that the tabs at the bottom of the cradle will allow room for the power cord jack and the cassette tape adapter jack to be connected at the same time.
The product picture looks like the tabs would cover the jack hole in the bottom right corner of my Ipod Touch...?"
MountGuys response:
"Hello,
It allows full access and also those tabs move left and right if you need more accessing to your connections
Thanks for contacting us!
MountGuys Customer Service

I ordered and received the unit very promptly. Great shipping. However, when I tried to plug in the charger jack and the Sony cassette adapter jack at the same time... no dice. The bottom-right sliding tab is too fat to fit between the two jacks. Blecchhh!
I had to remove the right tab with a pair of wire-cutters so the cassette jack could fit.
The left tab still provides enough support to hold the Ipod in place.
I understand that MountGuys probably does not manufacture the unit and only distributes the product. They should have tested the product to see if it would pass my specification request.
So, my review is lukewarm at best. The product is nice, but flawed. MountGuys did a wonderful job of shipping the product quickly.
Just beware that the tabs on the bottom of MOST of the holders will not allow the charger jack and the cassette adapter jack to be plugged in at the same time.
C+
"

"
Now, not only is the site clear, concise and easily comprehensive, it is fast.
I ordered on the 10 May and on the 11th, I received an Email telling me that my order had been shipped.
This is IMPRESSIVE. The only other site I know is that fast is Amazon.ca but their site is not as clear as the mountguys.com
I recommend them totally.

Well, now that I have received the objects, I am very satisfied.
"

"I was really disappointed with the service. Although my order was shipped promptly, when it arrived I found the screws they shipped were too short. When I called their customer service line to ask what the dimensions should be (so I can get the right ones at a local hardware store) the representative said they knew the screws were too short, but that I should just take them to the hardware store & have them figure it out.

Funny, I didn't buy the mount from the hardware store. And machine screws come in several different thread pitches (some metric, some standard dimensions). Buying the wrong one will strip out the Magellan socket these things have to fit into.

After a fruitless 5 minute conversation, I asked for a return authorization number so I could return my $40 piece of crap mount with useless hardware. They won't allow it, because they shipped the product I ordered. Even though they know it is an UNUSABLE product, they shipped it. Thankfully I used a credit card & I will reverse the charges ASAP."

"Outstanding Customer service! I received my order in just a couple of days even though they emailed that one part was on back order. When I received my shipment all items were in the shipment. The communications via email with customer service was professional and prompt. I will definitely recomend this company. Oh, and their prices were the cheapest on the internet.
Thanks for the terrific service!
Dan"

"I received my mount for my tomtom go 720. What an excellent item. I was surprised to find this item for the low price of $9.99. The item has worked so well that I ordered another one for my company car. If you are tired of fooling with the suction cup on your gps this item is definitely a good buy."

"I ordered the wrong part for my TomTom Rider, (my fault). MountGuys offered a return, but I had already destroyed the packaging. They helped me with the correct paret and offered me a discounted price. I highly recommend this company!"