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Product & services pricing
4.17/5
Chance of future purchase:
3.40/5
Shipping & packaging:
3.13/5
Customer service:
2.25/5
Return/Replacement policy:
1.67/5

Verified
1/5

2020-04-14

Horrible

"Have been attempting to return an item for 3 weeks. Given that returns are accepted "within 30 days of delivery," I am running out of time. Maybe it's intentional, to later claim that product was not returned on time. Every time I contact them I am told that process will move forward in 24-48 hours. I have contacted them via Live Chat, but have not been able to obtain transcript of chat. Less paper trail, eh? Mostly it's about delaying tactics because nothing happens, and nobody there seems to care. I have rarely felt so ignored by a vendor of any kind. Save yourselves some grief: DO NOT BUY HERE."

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Rep reply posted 2020-04-15
A rep from MotorCycleID.com, AliceCARiD, has responded:

“Dear paulspector ,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2020-04-10

MotorcycleID

"Very good. Well packed and quickly shipped."

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Verified
5/5

2020-04-08

Very satisfied with my experience!

"I was looking to replace a pair of worn out Olympia gloves and found MotorCycleID.com to be a vender. They had the exact pair I was looking for so I ordered them. I received them in a very timely manner. While Olympia's quality may have diminished over the years I am satisfied overall!
I will definitely consider MCID as a source in the future.
"

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Verified
5/5

2020-03-30

Great customer service!

"Had no problems returning the wrong size air filter! Great customer service!"

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Verified
5/5

2020-03-28

Great price and service

"First time ordering from this company. I was happy with the selection and price. Shipment was as expected. Will buy from them again. "

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Verified
5/5

2020-03-19

KTM Air Filter Purchase Review

"When on line asking for a location to buy an air filter replacement for my KTM. Your company is the one I selected.
It was priced fairly and shipped quickly.
"

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Verified
5/5

2020-03-19

Fast shipping

"MotorCycleID has the part I was looking for at a great price. Easy purchase and fast shipping."

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Verified
4/5

2020-03-03

Just what I needed

"Looking for a replacement fuel **** for my 1987 Harley Heritage. Hard to find right valve with the correct discharge angle and chrome, not black. Motorcylceid had what I needed, even when JP didn't.
Thanks
"

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Verified
5/5

2020-02-29

Motorcycle ID

"Fast shipping and great customer service
"

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Verified
5/5

2020-02-28

Excellent Service

"Made my first purchase with Motorcylceid it was excellent. Price, Availability & Shipping. I called motorcycleid with a question about the product I was ready to purchase. The tech was knowledgeable, very helpful and cool. He answered my questions which finalized my decision and made my purchase. The helmet was shipped out the next day as it was advertised and at my door in two days as promised. Helmet was great, packaging was awesome and fitment was spot on. The helmet I wanted I only found it at motorcycleid at a great price, found some other helmets that I couldn’t find elsewhere. Definitely recommend to my friends and will keep on purchasing on my feature orders. "

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Verified
5/5

2020-02-12

Awesome OEM Part

"Bought an OEM mirror replacement for my 2009 Kawasaki Ninja 650r. Perfect fit and easy installation!"

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Verified
5/5

2020-02-10

The website was easy to use

"Order was processed, shipped, and arrived very quickly. Will use later when needing to order more parts. "

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Verified
5/5

2020-01-26

All around easy and quick

"The website was easy to navigate, and the processes and shipping was nice and quick. 10/10 would reccomend to a friend and place more orders when needed "


Verified
5/5

2020-01-24

Stellar

"Easy to work with, will do business with them again. They were the only site that had the specific product for a sena I was looking for."


Verified
5/5

2020-01-24

Great product

"Smooth transition and a great product "

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