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Product & services pricing
4.17/5
Chance of future purchase:
3.40/5
Shipping & packaging:
3.13/5
Customer service:
2.25/5
Return/Replacement policy:
1.67/5

Verified
5/5

2021-02-10

My experience with online shopping

"It was quick It was easy and delivery was fast and I was "

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Verified
1/5

2021-01-22

Awful runaround and will never come back

"The worst experience I have ever had. I messaged in to confirm stock, I confirmed fitment as well. They said yep in stock and will fit takes 7-10 days to ship. I said no problem I can do that. 10 days later they email that it’s not in stock and they can’t get it. I try to get a different color. They tell me they won’t fit. I say well according to the manufacturers fitment guide it will. They contacted the manufacturer and confirmed this. Then change my order and tell me it will ship in about 2 days. I finally get another email over a week later saying it won’t actually fit and they won’t confirm with the manufacturer again. I told them I wanted a refund and never heard back just got a refund 2 days later.

Will never use them again and would never recommend them to anyone!
"

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Rep reply posted 2021-01-22
A rep from MotorCycleID.com, AliceCARiD, has responded:

“Dear SandstormPorpoise,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2021-01-11

Fine

"No issues, everything went well."

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Verified
5/5

2021-01-11

it was easy to find what i needed and they emailed what i needed and what was best

"it was amazing!! couldn’t do any better without the help"

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Verified
5/5

2020-12-12

Great Service!

"It was easy to place my order with MotorCycleID. I always wait till the last minute to order and was worried I'd have to pay extra to get it here on time. I did not pay extra and it was here in plenty of time, exactly as described!

I will order from them in the future!

Kerry J
"

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Verified
5/5

2020-12-12

Good reseller

"Shipping very fast and quality material is very good"

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Verified
5/5

2020-12-11

Excellent

"Great experience
Will shop again
"

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Verified
5/5

2020-12-11

Fantastic Customer Service

"Needed a windscreen got it delivered next day air. They were awesome. "

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Verified
5/5

2020-11-21

Riessland review

"I received the bike cover but have not opened the box.. giving it to my husband for Christmas so hope it fits the bike and he likes it.. will let you know more after Christmas."

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Verified
5/5

2020-11-02

Great experience all around! I’ll order from MotorCycleID.com again.

"Fast shipping, exactly what I wanted!"

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Verified
4/5

2020-10-31

Quick and easy

"No issue with site or shipping."

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Verified
5/5

2020-10-31

Bike

"Was really good. Met my desires "

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Verified
5/5

2020-08-24

Great service

"Awesome customer service !"

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Verified
5/5

2020-06-24

Great value and fast shipping!!

"I bought a set of brake pads for my Harley Electra Glide Ultra Classic. They had the best price and fastest shipping!! "

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Verified
5/5

2020-06-11

Helmet

"I purchase a motorcycle helmet for my grandson. It came in a timely manner and exceeded my expectations "

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