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Verified
5/5

2014-08-27

"I love my new furniture piece and appreciate the timeliness of my order and am so happy you allowed me the option of having fed ex deliver it to my porch when I wasn't home. No damage to the box or piece and you saved me a lot of time by not having to make an appointment for delivery. Wonderful customer service thank you!!!!"

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Verified
5/5

2014-08-26

"Very quick. Product was as described. Love the rustic look in our modern kitchen. Can't recommend highly enough. The fact that every piece is different in definitely a plus. Don't be afraid to order based on the difference. It's still waaaay beyond what you're going to expect. Love it."

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Verified
4/5

2014-08-26

"Happy with my purchase, easy to put together and perfect for my needs. Only complaint was I never received my e-mail confirmation"

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Verified
5/5

2014-08-23

"Customer service did a great job with tracking the delivery of my new sofa. Also it is manufactured in the USA and free delivery to my front door.Very happy with my purchase. Thank you, modern furniture. "

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Verified
4/5

2014-08-21

"The plant stand I ordered was somewhat smaller than I thought it would be, but it is very beautiful and arrived in perfect condition. The best part was that it did not require any assembly. Thank you for that! I am very happy with my new red plant stand."

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Verified
4/5

2014-08-20

"The piece arrived save and sound and is beautiful you have to see it in person. It is a dark walnut tho not the lighter one. We'll worth the money but remember the mirror is separate!"

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Verified
5/5

2014-08-20

"We are delighted with the quality of the futon we bought, with your really friendly customer-service guy who helped me pick it out, the "not-too-long-to-wait" arrival time, the two strong yet gentle delivery men who brought it in from the rain - and especially the fact that the only "assembly required" was screwing in four small great-looking legs! "

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Verified
1/5

2014-08-20

"I Am still waiting for my order, well my exchange that is. The Customer Service here is horrible. Especially dealing with Erika Schafler. She is very rude and unprofessional. Also very contradicting. But yet turns around a blames everything on you the customer. No passion to help you in any way at all. Buyer BEWARE!!!!"

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Verified
2/5

2014-08-20

"No sorry! Ordered dresser July 24/14 and I still do not have it. It has been looked into after 2-3 follow up calls wondering where the dresser is. They are solving the problem. The dresser price is reasonable it's the shipping, border fees and taxes that make the purchase too much. Unfortunately I had to get it to match the existing furniture I have. We just moved and my clothes are in black garbage bags on the floor in my closet. It is inconvenient and I hope it arrives very soon! The dresser arrived August 22/14. Damaged. Shipment refused. "

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Verified
5/5

2014-08-20

"Awesome product and customer service."

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Verified
1/5

2014-08-19

"Complete disaster. I was not told until the day an attempted
delivery was to be made that a signature was required.
No one was home and the next day we left for a weeks
vacation. When i called the customer service I was told the computers had been down for a few days. Then I was told that I was to be charged for reshipping. I finally was promised that it would be fully refunded when shipped back. This took many
attempts at communication.
"

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Verified
5/5

2014-08-19

"Very fast shipping, received my office chair very quickly."

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Verified
1/5

2014-08-19

"poor customer service interaction; multiple requests for same transaction (a return). customer service reps used "email system down" for several rounds of explanations. filled out a survey at business' request, submitted. got a second, and then a third request for same."

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Verified
5/5

2014-08-19

"EXCELLENT PRODUCTS AND SERVICE. The prices are outstanding. Knowledgeable salespersons complete the unbeatable package."

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Verified
1/5

2014-08-18

"i AM NOT EVEN SURE IF MY ORDER HAS BEEN DELIVERED, SINCE IT WAS DELIVERED TO THE INCORRECT ADDRESS -
WOULD APPRECIATE VERIFICATION THAT MY ORDERED
WAS DELIVERED, AS OF LAST WEEK IT HAD BEEN
DELIVERED TO RESIDENTIAL CUSTOMER
"

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