"I cannot accept a $7000+ sofa where the seat cushions slide out when you sit on it... and they are not very comfortable, if you sit for a long movie... The overall design is not sophisticated. Something is off... it looks like it was designed on a computer and not tested enough in actual rooms with other furniture... Has an IKEA look and feel...
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"We are so happy that we decided to purchase from Medley. My husband and I live in Canada and were searching locally for a healthier option for furniture (no flame retardants, no offgassing, etc) and couldn’t find anything.
We stumbled upon Medley online and really loved what this company stood for. We ended up buying 7 Rio pieces from them. The design process was straightforward (Thank you Laura!) with lots of options. We even had swatches delivered to us several times to help us decide on fabric. We just received the couches and are honestly blown away at how beautifully made they are. You can tell they’re built to quality and the fabric is stunning. We chose the certipur foam with down pillows and it’s very comfortable. There was a bit of a wait I guess because of covid, and then because we live in Canada. Kevin was amazing at informing us many times about the delay and when we would expect to receive the couches. Awesome customer service from the entire team at Medley.
We will definitely be purchasing all of our future furniture from Medley, and we highly recommend them, whether you’re from US or Canada!"
"This is my first order with Medley and I am very happy. I had a sofa and chair made for me and I am thrilled with the results. Everyone at the company kept me constantly updated as to their progress so you are never in the dark or wondering what's going on. Now, this is not instant furniture so you have to plan accordingly to their workload. It is worth the wait though. My royal blue sofa is gorgeous and very comfortable. My plush, white chair is an eye-popper! I will be ordering again without any hesitation. Laura and Shawn are excellent representatives of the company. Justin was particularly kind to me as I started to panic about delivery because of a house-warming party I was having. The quilty and style of Medley's furniture is the best I have ever purchased. Customer service treats you like family.
Lynn Harland
North Bergen, NJ "
"We wanted a special, eco-friendly fabric and were sent beautiful swatches, so quickly! The ordering process was a breeze, too— custom sizing is critical in our weirdly shaped living room. Thank you Stem!"
"love this company !!!!!!!!! "
"Laura helped me design my sofa. She was attentive, friendly and always knowledgeable. I hope the rest of the process is as pleasant and positive."
"I was very interested in buying a non-toxic sectional sofa because I have fibromyalgia and chemical sensitivities, but the price point was a little out of reach. I was checking Stem’s website and noticed the PERFECT sectional on clearance! It had been returned by a customer but was in perfect condition. It was exactly what I wanted, even down to the upholstery fabric!
I contacted Laura and explained that we were in escrow on our house and would have to wait a few weeks to actually make the purchase, but would she be willing to hold it for us. She told me that I could “purchase” it online and select the “pay by check” option and then pay when our escrow closed! I was overjoyed! We were able to get the sectional of our dreams at half price - within our budget! I will be spreading the news with my clients about what a wonderful company Stem is and how important non toxic furnishings are to our health and the environment!
Thank you for your stellar service Laura and for working with me on the purchase of our beautiful, non toxic Mota Sectional with bumper!
Sincerely,
Joan Garcia
Interior Design Consultant "
"Quality products and services "
"We received our two Zavis couches from Stem today and couldn’t be happier! The order process was easy, we were kept updated as to the status of our order and the couches arrived on time and in perfect condition. They are beautiful, comfortable and no nasty chemicals. "
"Laura was really helpful and amazing"
"Laura was very helpful throughout the entire ordering process. Samples were chosen and received quickly, emails with questions answered within a day. I look forward to receiving the furniture. "
"Stem, did a great job making me feel comfortable in regards to my purchase. I feel hopeful the final product is as described or better"
"Laura was wonderful and very helpful. I am very happy with my first experience. "
"Extremely helpful when seeking guidance on buying the perfect couch!"
"What more can a busy, working mom of two young ones ask for? Samples to my door within days, a promotion code for a discount in my inbox, and an opportunity to return if I don’t like the pieces once they get here. Thank you, Stem! Can’t wait for my chairs."