"There was no incidents no calls so I had only the hope that I was wearing that ugly thing for safety in getting help if I needed it. I did not order it on 04/08/2014 I sent it back on that day and am looking for credit on my Visa card in May. I will not be needing it any longer Thank you, Mary Mccamy"
"Thank goodness, I didn't have to use it!"
"I am now putting my phone by my bed!! Did'nt hear the phone ringing @ 3am but the response team was there to put my mom back to bed after she fell and couldn't get up. Luckily she was not hurt...Thank you, Life Alert!"
"I have not had to use the Medical Care Alert but am so happy to have the assurance of help if and when needed. When I had a question I received an answer promptly. I am glad to have it but hope I never have to use it.
"
"Great customer service. Thank you!"
"The peace of mind knowing mom was protected made a difference for her, and the rest of the family!"
"It's been a little difficult for me to check-in and test...but that's me getting use
to the system...so its really not the systems fault..."
"I feel sooo good knowing my mom wears her medical care alert and once she made a mistake and the ambulance was dispatched so now I know it works!!"
"Great company. Very satisfied."
"Have always has excellent customer service any time I have called them with any problem--also had excellent monitoring service when I received a call from them alerting me that my battery in my pendant needed to be changed. I was a new customer at the time and thought I didn't need to change it as long as I tested it regularly and it tested out OK, now I routinely change it every month."
"Customer care has been very helpful, but the operation has been less than perfect. "
"We are definitely satisfied with the service we are receiving. Our original piece of equipment began to malfunction and the company notified us that they were sending a replacement. It is comforting to know that the company is on top of things. I will recommend them to family and friends."
"Everyone was so nice and encouraging. "
"customer service rep spoke too fast"
"I have not used this product much yet. "