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Product & services pricing
0.00/5
Chance of future purchase:
4.59/5
Shipping & packaging:
0.00/5
Customer service:
4.49/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-01-18

Good experience with service dept

"Steve took my car in and got the service done in an efficient manner. Will be back in another 5000 miles. "

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Rep reply posted 2024-01-25
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you for the fantastic 5-star review! We're thrilled to hear about your positive experience with our service department and that Steve was able to assist you efficiently. We pride ourselves on delivering top-notch service and are glad we hit the mark for you. Looking forward to welcoming you back in another 5,000 miles (or 6 months, whichever comes first) for your next service. Drive safe until then! ???️”


Verified
5/5

2024-01-18

Great experience with Marietta Toyota, as usual!

"Purchased items and shipped quickly! "

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Rep reply posted 2024-01-25
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you for the wonderful 5-star review! We're delighted to hear about your consistently great experiences with Marietta Toyota. Making your purchasing process easy and ensuring quick shipping is what we aim for every time. We appreciate your continued trust in us and look forward to your next visit! ???”


Verified
5/5

2024-01-15

Good Customer Service and Repair

"Repair was done right. Thank you Mr. Kessler for another great customer service."

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Rep reply posted 2024-01-15
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you for your glowing review! We're thrilled to hear that your repair was completed to your satisfaction and that Mr. Kessler provided you with great service once again. Your appreciation means a lot to us. We look forward to continuing to meet your expectations at Marietta Toyota. Drive safely and see you next time! ???”


Verified
5/5

2024-01-11

Excellent customer service.

"Any and all questions I asked were responded to quickly over email. Will continue to order from here "


Rep reply posted 2024-01-15
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you for the fantastic review! We're delighted to know that our prompt email responses and customer service have met your expectations. Your continued trust in us for your Toyota parts needs is greatly appreciated. We look forward to assisting you with your future orders at Marietta Toyota! ???”


Verified
4/5

2024-01-08

Great customer service, parts website needs work

"With my VIN number, I was not able to find the part I needed on the website. The part was there on the website, but when I put in my VIN # it was filtered out saying it wasn't compatible with my vehicle. I called the parts department and Joe helped me get the right part. This is a bug in the customer facing website data, no telling how many other parts are not correctly matched to vehicles."

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Rep reply posted 2024-01-11
A rep from Marietta Toyota, MariettaToyotaParts, has responded:


Thank you for your valuable feedback and the 4-star review. We apologize for the inconvenience you experienced with our website and VIN matching system. Your insight is crucial in helping us improve. We're glad Joe could assist you in finding the right part. Rest assured, we're looking into this issue to ensure a more accurate and user-friendly experience for all our customers. Thanks for bringing this to our attention, and we hope to continue providing great customer service for your future Toyota parts needs.”


Verified
5/5

2024-01-04

Parts Order

"I ordered on-line but needed the assistance of a parts specialist at the dealership. The prices were good and the order was complete when I picked them up at the dealership. I would highly recommend using this service for your Toyota parts needs."

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Rep reply posted 2024-01-05
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that our team was able to assist you effectively and that you found our prices favorable. Your recommendation means a great deal to us. We look forward to being your go-to destination for all your Toyota parts needs in the future. Drive safely and see you again soon at Marietta Toyota! ???”


Verified
5/5

2023-12-22

Nice experience

"Friendly staff and wonderful experience. I booked few parts for my Lexus from this store online. I did a mistake a booked wrong, I send an email to Matt and quickly responded and refunded the price for wrong part back to my card.

I pretty much appreciate and will definitely buy more parts from them soon.
"

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Rep reply posted 2023-12-22
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you for sharing your experience! We're delighted to hear that our team, especially Matt J, provided you with such responsive and helpful service. Mistakes happen, and we're always here to make things right as quickly as possible. Your appreciation means a lot to us, and we eagerly look forward to serving you again soon at Marietta Toyota. Happy driving and see you next time! ???”


Verified
5/5

2023-12-17

Fast shipping

"Received my part in 2 days, very impressed with speed of shipping considering I live in another state. Thanks"

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Rep reply posted 2023-12-18
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you for the wonderful review! We're thrilled to hear that your part arrived swiftly, especially across state lines. Ensuring a quick and smooth delivery is a top priority for us at Marietta Toyota. Looking forward to impressing you again in the future. Drive safe! ???”


Verified
5/5

2023-12-15

Everithing went well, good customer experience

"Everithing went well, good customer experience"

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Rep reply posted 2023-12-15
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you for the glowing review! ? We're thrilled your parts ordering experience was as smooth as a Toyota's ride. Looking forward to assisting you again in the future. Happy driving! ??”


Verified
5/5

2023-12-03

OEM Oil Filter at Reasonable Cost

"I prefer the OEM oil filter for my 2015 Toyota Highlander. Marietta Toyota online parts made them available for a reasonable cost, even with shipping, and the shipping was fast."

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Rep reply posted 2023-12-15
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you for the fantastic review! We're glad to provide the perfect fit for your 2015 Highlander at a cost that makes sense. Fast shipping is just how we roll at Marietta Toyota. Looking forward to keeping your journeys smooth and your engine purring! ??”


Verified
5/5

2023-12-01

Toyota parts

"Fast shipping excellent communication very good prices what is not to like."

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Rep reply posted 2023-12-15
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you for the 5-star review! We're thrilled to hear our fast shipping, excellent communication, and great prices hit the mark for you. Your satisfaction is what drives us at Marietta Toyota. Looking forward to your next visit, where there's even more to like! ???”


Verified
3/5

2023-11-29

Hard time finding item

"Not very SAVY with computers BUT once I found the item, was too hard at all."

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Rep reply posted 2023-12-15
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Thank you for your honest feedback. We're sorry to hear about the initial difficulty but glad you found what you needed in the end. We're continuously working to make our website more user-friendly. If you need any assistance in the future, don't hesitate to reach out – we're here to help! Looking forward to serving you better next time at Marietta Toyota. ???”


Verified
5/5

2023-11-19

Great customer service

"Part was ready and not a long wait. That is how businesses should be."

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Rep reply posted 2023-12-15
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Jim, thanks for revving up our day with your kind words! ? We believe in fast lanes, not long waits. Thrilled to hear we're hitting the mark on how business should be. Can't wait to serve you again at Marietta Toyota! ??”


Verified
5/5

2023-11-12

Great prices, fast delivery

"Will buy again, fast service."

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Rep reply posted 2023-12-15
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“Jim, we're all about that speedy service - faster than a green light at a drag race! ? Thanks for the high praise and for choosing Marietta Toyota. Looking forward to your next visit. Drive safe! ??”


Verified
5/5

2023-11-01

Excellent

"I got the best deal on trd parts and fast free shipping"

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Rep reply posted 2023-11-03
A rep from Marietta Toyota, MariettaToyotaParts, has responded:

“R2, scoring the best deal with speed to boot? That's how we roll at Marietta Toyota! ? Glad you had an excellent experience. We can't wait to put the pedal to the metal for your next TRD treasure hunt. Happy cruising! ??”