"Easy to navigate with fast shipping!"
"I’d give 5 stars if it wasn’t for the $4 charge on web orders to pick up my own parts at the parts counter vs having them shipped to me. Weird. "
“We're thrilled to hear that you found us easy to work with! We truly appreciate your feedback, and we'll definitely take your comments about the web order charge into consideration. Thank you for choosing Marietta Toyota for your parts needs!”
"Rust on tip of one spark plug they denied to change it since their mechanic said nothing wrong with it, the other 3 were just fine, clean and fine, but it's sad since you buying them, not like you getting them for free!!! "
“We apologize for any concerns regarding your spark plug purchase. Quality and customer satisfaction are our top priorities, and we want to address this matter swiftly. Please reach out to our Parts Manager, Matt Johnson, at (770) 779-3490. We're committed to ensuring you receive only the best parts and service. Thank you for bringing this to our attention, and we look forward to resolving it to your satisfaction.”
"Online shopping was so easy "
"Steve was excellent parts dept is the best in town ! "
“Thank you for the glowing 5-star review! We're thrilled to hear about your positive experience with our team, especially with Service Advisor Steve and our parts department. At Marietta Toyota, we strive to provide the best service in town, and it's wonderful to know we've succeeded in making your visit exceptional. We look forward to serving you again in the future and maintaining our status as your preferred choice for all your Toyota needs!”
"The guys there are super helpful. They always help me find the right part numbers and answer any questions I have. The prices are also very fair. Best deal I’ve been able to find on OEM parts."
“Thank you for the fantastic 5-star review! We're delighted to hear that you've had such positive experiences with our team and that you've found our pricing on OEM parts to be the best deal around. It's our goal to ensure you always receive the right parts along with the answers to any questions you may have. Your satisfaction is our top priority, and it's great to know we've been able to meet your needs consistently. Looking forward to helping you again in the future!”
"I ordered and picked up wiper blade replacements for my Camry from the parts department. The parts ordered were available the same day for pick up. Although I was able to install them myself, even the step stool did not help me reach the smaller blade which was positioned in the middle of the windshield."
“Thank you for the wonderful 5-star review! We're delighted to hear that you found the genuine Toyota parts you needed for your Camry, with the convenience of same-day pickup. It's great to know that you were mostly able to install them yourself, too. We understand that sometimes those hard-to-reach places can be a bit of a challenge, and we're always here to help with any installation questions or needs you might have in the future. Looking forward to assisting you again at Marietta Toyota!”
"Great fast shipping and communication and price much better that any dealers near me"
“Thank you for the fantastic 5-star review! We're thrilled to know that our pricing, fast shipping, and communication stood out to you and surpassed what's available locally. At Marietta Toyota, we strive to provide competitive prices and swift service to all our customers. Your satisfaction is our top priority, and we look forward to serving you again with the same excellence in the future!”
"Matt was very helpful and very quick to respond... great service department! "
“Thank you for the fantastic review! We're thrilled to hear about your positive experience with our service department and especially with Matt Johnson. His dedication to providing helpful and quick responses reflects the high standard of service we aim for at Marietta Toyota. We'll be sure to pass your compliments on to him. Looking forward to assisting you again in the future!”
"Easy to order and pick up, but why did you charge me $4 for shipping when you had them in stock? Btw I could only order online to get the discount on the parts. If I walked in it would be more expensive. But $4 for what?"
“Thank you for your honest feedback and the 4-star review. We're glad to hear that ordering and pick-up were smooth processes for you. Regarding the $4 charge, this fee helps us cover the cost of maintaining our online ordering system, ensuring that we can continue offering discounts and a wide range of parts online. We understand your concern and appreciate you bringing this to our attention. We'll take your feedback into consideration as we continuously work on improving our service and pricing structure. Looking forward to serving you again and aiming for that 5-star experience next time!”
" I Will use again plus pick up with the online price. This is a plus from a toyota dealership. "
“Thank you for the glowing review! We're delighted to hear you found our pricing competitive and our shipping fast. It's great to know our online price pick-up option added value to your experience. We look forward to serving you again and continuing to provide the plus service you expect from a Toyota dealership. See you next time!”
"Nice please,Always good service and price."
“Thank you for the wonderful 5-star review! We're thrilled to consistently provide you with great service and pricing. Your satisfaction is our top priority at Marietta Toyota. Looking forward to serving you again soon! ???”
"Joe was very polite and went over and above to make sure we got the parts we needed timely. Thank you !!"
“Thank you for your fantastic 5-star review! We're so pleased to hear about your positive experience with Joe. His dedication to going above and beyond to ensure you get the parts you need in a timely manner is a shining example of what we strive for at Marietta Toyota. We'll be sure to pass your thanks along to him. Looking forward to serving you again in the future! ???”
"Very quick, excellent communications and packaging."
“Thank you for the fantastic 5-star review! We're thrilled to know that the ordering process, speedy delivery, and our communication met your expectations. Great packaging is just the cherry on top! We appreciate your feedback and look forward to providing you with the same high-quality service in the future at Marietta Toyota. ????”
"I had some accessories installed in my wife's Highlander and found the entire experience positive, from ordering the accessories through the Parts Department to the installation process. The entire organization was friendly, cooperative, and professional. "
“Thank you for your excellent 5-star review! We're delighted to hear about your positive experience with the accessories installation for your wife's Highlander. It's great to know that our Parts Department and installation team met your expectations with their friendliness, cooperation, and professionalism. We strive to make every interaction a positive one at Marietta Toyota, and we're glad we could do just that for you. Looking forward to welcoming you back for any future needs! ???”
A rep from Marietta Toyota, MariettaToyotaParts, has responded:
“We're thrilled to hear that you had a smooth sailing experience with our website and shipping! Your 5-star review revs us up for providing even better service in the future. Thank you for choosing us and we look forward to your next visit to Marietta Toyota's online parts and accessories store! ?”