"Interested in helping me beyond recording my false alarm."

"Rep did not show any concerns."

"Was ok but thought we had fire alarm services too. And price seems to increase."

"It was a pleasure to call Moni today. The rep was able to assist me and resolve my issue quickly!"

"My experience was great. Needed to cxl my cable, which included a land line phone for my security, & was informed I could get a new panel that could pick up a different satellite & I would not be charged more."

"I have on other occasions called on the low battery signal. I am certainly satisfied with the response from your representatives.I will tell you that I checked the 6 box on meeting my expectations, not because of the interactions with your phone system or your representative. I checked that box because I have come to expect competent people. Anything less would be a one."

"Experience was great. Patience was awesome!"

"corrected my names on list to call if Monti has to get to me."

"They solved Problem quickly."

"Moni has always responded in a most satisfactory and timely manner. The responding agents have always provided answers/directions in a manner that reflects good technical knowledge."

"The lady I spoke with was good and friendly. The problem is I asked for an insurance certificate to be e mailed to me and my insurance company and it didn't arrive at either e mail in 36 hours so far. I had to call back and get help to get the certificate on line and download it. I then sent it to my insurance company. I don't know why the certificate never came. I carefully gave my and my insurance company's e mail addresses to her and she repeated them."

"After reading so many negative comments I was honestly anxious about calling!I still feel a 36 month contract is extreme! If people receive good service they will continue the service without such a lengthy contract!"

"The biggest drawback to Moni is the automated phone system is ridiculous and the website does not offer enough options to avoid calling on the phone"

"The agent I spoke with was courteous. He answered my questions in a very professional manner and to my satisfaction."

"I'v had MONI for 6yrs. I have been 100/percent with there customer service. When I needed assistance on anything related they were there for me."