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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2002-12-19

"Got my ups tracking number within 12 hours of ordering online.
Very Happy very good prices and fast service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-11-22

"Bought a USB cable from store.yahoo.com/logicalplus and accidently selected the 6pin to 4 pin cable instead of the 4pin to 4pin. Received it 4 days later (they even paid for shipping BTW) and realized what I had done. Called their tech support (they picked it up after the 3rd ring!) and asked them if I could exchange it. They told me to keep the one I ordered wrong and they'd send out the one I meant to get for FREE!!! Wow! That's good customer service!!!! I will definately do business with them again!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Being knowledgeable
N/A
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

5/5

2002-10-19

"Wow!! This vendor just keeps impressing me. Placed a fourth order with them on a Wednesday and had the parts on Friday. Ok, there was a small problem, but they handled it perfectly. I received a black face DVD drive when it should have been white. I sent them an email and within hours received an email back that they would ship the white one out to me that day and do a return pick up on the black one. They shipped the correct drive out, sent me the tracking number, and issued a call pickup tag for the wrong one. That is fast service. All the other items on the order were perfect. I will continue to do business with them. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach