"would have liked to see an expedited shipping options"
"Super easy to order. Thank you for the welcome -15% off!!!"
“Hello,
Thank you for the positive feedback!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
"Website was great. Selection was impressive and checking out a breeze."
“Hello,
Your review is really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
"Very smooth transaction. Love the products!"
“Hello,
Thanks for the awesome review !
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
"I have been looking for my chandelier bell shape glass replacement in amber color for a long time.
Came across this item. Received the order. The item is very pretty. I like that the amber color is not too dark like the other products online. It looks very classy.
It would be nice to have this item in a different size such as:
overall 6.0 and overall height 5.0
Overall, I am very satisfied with this item.
"
“Hello,
Wow, thank you so much for sharing your amazing experience here at Lightopia.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
"The sale price beat any one else's and website easy to navigate."
“Hello,
Thanks for the awesome review !
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
"I was happy to find the lights I was looking for that appear to be in stock too. I had received a 15% welcome discount, but it won't apply at checkout. I could have purchased from Build.com for less with my contractor pricing, but I thought at some point the discount I was offered would apply, but it never did. "
“Hello,
I discounted your order by 15 percent.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"Will see how product arrives."
“Hello,
Thanks so much for your review!
Thank you for your support and for choosing Rugs Direct to help tie your space together. Again, thank you for your review as we take our customer service and our reputation very seriously.
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Rugs Direct + Lightopia
(888) 464-1447”
"Lightopia had best price. Can't wait to see my lights."
“Hello,
We’re happy to see that you had a 5-Star experience!
Thank you for your support and for choosing Rugs Direct to help tie your space together. Again, thank you for your review as we take our customer service and our reputation very seriously.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
"Great price would of rather had the diver one "
“Hello,
Thank you for the positive feedback!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
"I signed up for emails and text messages for the purpose of getting a 15percent discount on my
Purchase only to find they didn’t accept the promo code on my item. Now I’m annoyed and don’t want promotional emails and texts. First promo code should work on all items. ."
“Hello,
I have discounted your order 15 percent.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
"WEBSITE IS EASY TO MANEUVER THROUGH AND COUPONS WORKED!
"
“Hello,
We’re happy to see that you had a 5-Star experience!
Thank you for your support and for choosing Rugs Direct to help tie your space together. Again, thank you for your review as we take our customer service and our reputation very seriously.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
"Most of the premium lighting brands sell at the same "suggested retail" at all internet retailers. Lightopia offers 15% off to first time buyers. It's worth getting a big order ready and buying it all at the same time."
“Hello,
Thank you for the positive feedback!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
"How can you have Puerto Rico in your drop down window for check out and not the US Virgin Islands? We are both Territories of the United States. You are being bias , we are all U S citizens!"
“Hello,
Free shipping excludes items purchased in Alaska and Hawaii, as well as all of the offshore territories of the United States such as American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. You may call customer service if you need assistance in placing your order.
Sorry for any inconvenience.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
Direct: 949-461-1439
apyles@lightopiaonline.com
Manhattan Beach | Costa Mesa
”
"So far very smooth transaction. "
“Hello,
Thank you for the positive feedback!
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct”
A rep from Lightopia, Apyles, has responded:
“Hello,
If you would like to have an order expedited you can call our sales team and they can help you with this request.
Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct
”