"Katelynn was very helpful in getting me the information that i need to order some replacement blades. "

"Wonderful website Order what I need and arrives at your door! Unable to find my replacement lights locally! So glad this company is available!"

"Need to return table with defects but cannot get instructions from Lighting NY, only a message that they would look into my request. Supposedly a return is possible no matter the situation. "

"The initial rep was very efficient and guided me to the correct product I am trying to replace. By way of chat she directed me to the proper product that was s match to my previously installed product. After submitting my order, I did not receive any shipping or tracking ID. I ordered on Friday, nothing received on Monday. I contacted CS agent Anya Choate, Anya did not have the info i needed but called the warehouse to see what the issue was. She was told it would ship on Friday, which to me seemed odd because I was told at time of purchase it was in stock and could be shipped immediately. I questioned this to Anya, and because it was late in the day she would investigate further. Amazingly with Anya’s customer service skills I received an email the following day saying the items have shipped via FedEx. A tracking # soon followed and package arrived shortly there after. My client was very satisfied as it was immediately installed. I believe Anya deserves all the credit on getting this product out the door, which means happy customers. It’s nice to see a company that hires quality agents to make sure one’s hard earned dollars are valued. Kudos to Anya fot making sure the customer is satisfied after the purchase is made. "

"Heather was very helpful and polite.
She called to check availability and was very pleasant to work with."

"I haven't had the light fixture installed yet but the buying and shipping experience has been great. The packaging completely protecting the light fixture. Can't wait to finally get it installed in my kitchen. "

"We were looking for a replica table that was French antique and this table was the perfect match for what we needed "

"Quick shipping. Communication great. Product as described and great quality. Can't wait to install them in my home office."

"Have bought 11 lights now. Shipping has been quick and effortless. "

"What's to say, it's obvious you pride yourself on customer satisfaction. "

"Getting a personalized quote within minutes of submitting the request was remarkable and much appreciated!"

"Ordering online was simple. Product arrived right on time. Packaging was exceptional. I absolutely love my lamps. Thank you LNY! I will most definitely recommend you to family and friends. I "

"The packaging on these lights is unacceptable. 2 out of 3 arrived completely broken (outer glass) while the outside of the box was in good shape. The third never arrived, I think b/c the box was damaged and FedEx took it back.. I am waiting to hear what the next steps are, but based on how these were packaged, there is no way that they will be received without being damaged. There was NO packing material between the outer glass shade and the inner 'marble looking' glass shade. I definitely would not have even attempted to ship the lights in the manner that they were packaged. I will likely need to cancel altogether and find something else but still waiting to hear back. Having said that, so far communications with LNY has been good.....I just have no idea who would pack something like this. And I need to confirm that I get a product in good shape, OR that I get a full refund."

"They give a good price, quality fixture and quick delivery. I highly recommend."

"Working with customer service was efficient and effective. "