"Bought a pair of table lamps at 50% off and they are high quality Visual Comfort. What quality at such a good price!"
"Nakia did a phenomenal job helping me return my items and ordering the correct lights! I look forward to working with you all again"
"It was very easy to place my order. thank you"
"I went on to inquire about a discount and found all the products I needed so fast - it was awesome! a lot cheaper, sadly, than my local lighting store
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"ordering was easy with assistance"
"Katelynn was very helpful in getting me the information that i need to order some replacement blades. "
"Wonderful website Order what I need and arrives at your door! Unable to find my replacement lights locally! So glad this company is available!"
"Need to return table with defects but cannot get instructions from Lighting NY, only a message that they would look into my request. Supposedly a return is possible no matter the situation. "
"The initial rep was very efficient and guided me to the correct product I am trying to replace. By way of chat she directed me to the proper product that was s match to my previously installed product. After submitting my order, I did not receive any shipping or tracking ID. I ordered on Friday, nothing received on Monday. I contacted CS agent Anya Choate, Anya did not have the info i needed but called the warehouse to see what the issue was. She was told it would ship on Friday, which to me seemed odd because I was told at time of purchase it was in stock and could be shipped immediately. I questioned this to Anya, and because it was late in the day she would investigate further. Amazingly with Anya’s customer service skills I received an email the following day saying the items have shipped via FedEx. A tracking # soon followed and package arrived shortly there after. My client was very satisfied as it was immediately installed. I believe Anya deserves all the credit on getting this product out the door, which means happy customers. It’s nice to see a company that hires quality agents to make sure one’s hard earned dollars are valued. Kudos to Anya fot making sure the customer is satisfied after the purchase is made. "
"Heather was very helpful and polite.
She called to check availability and was very pleasant to work with."
"I haven't had the light fixture installed yet but the buying and shipping experience has been great. The packaging completely protecting the light fixture. Can't wait to finally get it installed in my kitchen. "
"We were looking for a replica table that was French antique and this table was the perfect match for what we needed "
"Quick shipping. Communication great. Product as described and great quality. Can't wait to install them in my home office."
"Have bought 11 lights now. Shipping has been quick and effortless. "
"What's to say, it's obvious you pride yourself on customer satisfaction. "