ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2020-03-19

SUPER QUICK DELIVERY

"Items are explained in detail. Was an easy ordering process with super fast and free delivery! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-03-05

Super Fast!!!

"This was my first time ordering from LexJet. Everything went smoothly, I got exactly what I ordered. Shipping was fast.
Will be ordering again.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-20

Highly recommend

"This was our first time purchasing from LexJet. We were not sure if the item we were looking at would be compatible with our printers. We were able to work with a representative from LexJet before purchasing who ensured the compatibility between the material and our device. After placing our order, a representative followed up to inform us the order has shipped and when we could expect it. We received the material within two days. After we received the material, we contacted customer service for instructions on the best way to install. They were able to send me immediately a step by step video that made for a seamless installation.

Product was exactly as described and turned out easier to install then I had anticipated. We will be a returning customer and highly recommend this company.
"


Verified
4/5

2020-01-14

Picture misrepresented item

"Great service, fast turn around, but the picture did not represent the item purchased. This is not really a complaint, but I would have been able to make a faster purchase if not for the confusion caused by the wrong picture related to the item on the web site. I wonder how many customers that they lost as a result of this over site."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-01-07

Great price! Fast delivery!

"We ordered what we needed, found it here for about ten bucks less than the competitors. It arrived faster than competitors. I will totally be ordering from Lexjet regularly!"


Verified
4/5

2019-12-11

Very Good Service

"IT has been years since I have needed a big ticket item from Lexjet, but they stepped right up with the new EPSON P600! Shipping got a bit confused, probably because I am local, but it all worked out in the end, and the printer is rocking and rolling for me as the official Conservator for the work of legendary rock-and-roll photographer Ron Raffaelli."


Verified
5/5

2019-12-06

Great Service!

"I found a product on LexJet that I was having trouble finding elsewhere. I was thrilled to find the price was good, the shipping was super fast, and the customer service was terrific! I would definitely order again. Thanks LexJet!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2019-12-05

Great product and price

"I was looking for a specific product at the best price. I found it on Lexjet, but...my order was held up because they said there was a problem verifying my address. There wasn't! Then they called me several times and have bombarded me with emails! Then I even received a card in the mail! I know what I want and if I need more assistance I would ask for it. I hate being bombarded with emails and stuff I don't have time for. I know what I want and now have to debate with myself...do I pay more to buy from a company that doesn't hound me, or stick with Lexjet? I've tried unsubscribing and still get emails frequently! Ugh! I'm so done!"


Verified
5/5

2019-12-05

Good service and delivery

"I ordered paper fine art paper on line and received it in a timely manner. I was contacted by follow up e-mail thanking me for order and contact info for customer service for it I had any concerns."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-11-13

Love you Guys!

"Easy process, fast delivery, Great follow up, Love you Guys!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-10-29

Fast transaction.

"Ordered with no problem, received item real fast. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-09-26

Quality

"Great Product, Service and Value"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-09-25

large format poster plotter paper

"This was the first experience I had with LexJet. Excellent service by Ashley Field! Very pleased with how quickly the process was to get the order. Will order from LexJet again. "


Verified
5/5

2019-09-11

Great customer service!

"I had a great experience with my LexJet rep who helped me find the best product for our printer and was able to swap out the incorrect order I had already placed and still deliver in time to meet our deadline. "


Verified
5/5

2019-08-28

Fast and Courteous Service

"I realized three days before a print deadline that I was almost out of two different inks. My go-to for ink was Staples, but they only had one of the cartridges available. I found LexJet by searching for any online merchant that sells those same ink cartridges. WOW! Not only were the cartridges about $20 less, the shipping was free and both cartridges arrived within two days. I received one cartridge after one day of placing the order and out of concern I emailed Lexjet customer service and they assured me that I would have my other cartridge by the next day. Our company saved almost $40 and I received a very nice handwritten card thanking us for our business! With service like that, LexJet will have our company's business from now on! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process